Rozga Plumbing Corp.

From start to finish, great experience. Interaction and communication with Rozga Plumbing is easy and professional. Convenient appointments and expert staff are motivated to deliver exceptional and efficient service. They are knowledgeable, prepared, comprehensive and dedicated to getting the work done to the highest standard. Plumber Arnold is awesome. He is smart and works tirelessly to fix and prevent problems. He tells me everything I need to know in a way I can understand to make the best decisions. He covers all the details and approaches the work like a surgeon.

Rozga was wonderful! I had a leaky toilet, sink and shower! Eric K. was great. Completed everything very timely and correctly. He kept me informed along the way. Very respectful of my home. Will definitely use Rozga again!

We have used Rozga Plumbing twice now and will be calling them for all our future plumbing needs! The team is responsive and scheduling is easy. They also have a nice feature where you get a text when the technician is on their way and a picture of the technician who will be arriving; which creates a peace of mind in knowing who to be on the lookout for. Recently, our sump pump overflowed, which led our water heater to need replaced. They were able to get us scheduled for a new water heater the very next day, which was a miracle. Our technician, Dan, did a wonderful job. He was respectful both in how he engaged with us and putting down mats to protect our flooring as he moved equipment around. He explained the process of replacing the water heater and walked us through the new water heater, such as how to increase the water temperature. Overall, a great experience and I would 100% recommend Rozga Plumbing!

I had a toilet replaced and Ray was my technician. I had an appointment time set and he called when he was on his way which was right when I was expecting him. I got a text with his picture so I knew who to expect. Ray was very polite, kind, and professional. He did a great job and was quick and efficient. He answered my questions and made me feel comfortable. Thank you Ray and thank you Sam for helping me get this project done. Rozga has been amazing and will be my go to for plumbing needs in the future!

If I could give a negative star , I would. Paid over $900 for a new gas line in the kitchen. Ray was shown a picture of the back of 2 potential stoves I was looking at. BOTH showed the gas line in the center of the back of the Stove so the new gas pipe SHOULD have been placed in the center. Nope, ray placed it on the right side. Ray proceeded to add the following statement to an "invoice". "If this spec differs from what was originally provided any redo will be customer’s responsibility and will incur additional costs and materials." So a PICTURE is not enough for Ray to do his job. Apparently he needs someone to look over his shoulder. He also took it upon himself to use the more expensive materials because it was faster. I was NOT consulted on this. Ray also mentioned he had to take his daughter to confirmation class later. Customers have to request itemized invoices and it still only shows cost of materials, labor and a trip charge because charging me over $900 isn’t enough. The electrician had to install a new outlet in a different location because of the INCOMPETENCE of Ray. If Rozga says they are sending this person ask for some else. Better yet, find a reputable and trustworthy plumber The conversation with the operations manager who was completely worthless. He did did say if the gas range was not able to be installed they would fix the pipe. The installer WAS NOT ABLE TO INSTALL. When I contacted Rozga, operations manager initially said he didn’t know what they could do about it, trying to blame the location of the 240 outlet as the problem. He did arrange to send someone that afternoon "even though they were swamped" to fix it. After hanging up I received a call from the store I purchased the range from. After leaving, the installer contacted their customer service department and explained the issue. Customer service contacted me and said if I wanted they would send a plumber to fix the problem AT NO CHARGE TO ME. Plumber arrived the next morning and fixed Rozga’s error. Additionally Rozga’s "itemized" bill lumps all parts together. That’s not itemized, that’s a way of hiding price gouging to the customer.

We scheduled a major rework of our laterals and new water lines throughout particularly for a larger basement bathroom that we relocated for a complete basement remodel. I sincerely dreaded the noise and mess to follow from the concrete cuts, dust, hauling concrete out and stone and new cement back downstairs! I expected and feared the whole house and yard would be a disastrous muddy dirty mess. However, The Rozga crew headed up by Arnold (Arnie) with the incredibly hard working guys-Callahan, Dan, Eric, Evan and Hunter was admirable. These gentlemen started early and worked all day long going up and down our basement stairs repeatedly for days hauling things in and out and up and down and they just kept working! It was quite impressive. Our arthritic knees ached just watching them work. From start to finish the attention to detail was impeccable. Plastic walls from floor to ceiling were set up to help keep the mess to a minimum in the rest of the home and at each days end the basement was left as clean as possible which we could not have appreciated more! A huge shout of praise with a side of thank you to Arnie and the entire Rozga crew for their professionalism, cleanliness and very very hard work. We will use Rozga in the future should the need arise. Again, thank you all. Tom & Pam T.

Today we had some plumbing in our kitchen, bathroom and laundry room. The bathroom and kitchen were planned, the new faucet in the laundry room was an add-on. The appointment was confirmed the day prior via text, a text with a picture of the technician was sent when he was on the way and another when he arrived! The technician was prompt, courteous, neat and knowledgeable. He was excellent. We are so happy to have gotten the recommendation, as we hadn’t used Rozga before. We will definitely be repeat customers! Very satisfied!