Expert Appliance

📍 Appliance repairs in Rochester

Expert Appliance

4.7

Expert Appliance, located in Rochester, is a go-to destination for appliance repair services. They offer a focused approach to addressing issues with washers, dryers, refrigerators, and dishwashers, showcasing a commitment to thorough diagnostics and timely solutions. Clients often appreciate the detailed explanations provided during the repair process.

The team at Expert Appliance strives to deliver cost-effective repairs and exceptional customer interaction. Their familiarity with a wide range of appliance brands allows for efficient problem-solving and ensures a professional experience. Offering practical advice, they help clients maintain their appliances effectively.

Information about appliance repairs - Expert Appliance

From the business

  • Small Business

Service options

  • Delivery
  • In-store pick-up
  • Same-day delivery

Accessibility

  • Wheelchair-accessible car park

Offerings

  • Assembly service
  • Installation services
  • Repair services
  • Service guarantee
  • Used goods

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards

Expert Appliance is in position 19 out of 24 in appliance repairs in Rochester

Customer Reviews

★★★★★

Expert Appliance has a rating of 4.3 out of 5 based on over 29 reviews on Google

Josh Poulakis

Ben was so professional. And incredibly reasonable prices. He fixed my loud dryer and refrigerator. I would highly recommend him to others...and I will.

Josh Poulakis ☆ 5/5
Jenna Ehmann

Just had a great experience with Ben- called for my dishwasher not cleaning dishes and he saw right away what it was, fixed it, double checked it was fixed, cleaned the filter, checked AGAIN to make sure it was working, and was friendly to talk to. Really good price and you can just tell he’s really knowledgeable about appliances. Highly recommend!

Jenna Ehmann ☆ 5/5
Julia Magin

I can’t speak towards the appliances that are sold here but I enjoyed my experience with Ben as a repairman 🙂 Very friendly and conversational. Seemed to know what he was talking about, fixed my fridge and was very reasonably priced. Would recommend getting repairs done through him 🙂

Julia Magin ☆ 5/5
Lisa Medina

I've been a customer of Expert Appliance for over 15 yrs. But it seems like with every purchase the service and quality of product is worse and worse. I purchased a refurbished Kenmore washer in March 2017 and less than 6 months later the spin cycle is giving me trouble. It's a hit or miss situation whether the washer will actually spin out the water or not. Now mind you its a large washer & of pretty high quality, has all types of settings none of which work because it won't spin the water out on only one cycle. I called about the issue and a woman answered the phone who 1. she was trying to sell me a washer and dryer set off the top of the conversation (as if I would spend another dime at this point) 2. asked me a 101 questions, just to turn and say that shes had hers for over 15 years and says it still works great...by the end of conversation she says that the length of the warranty is based on how much you actually pay for the appliance. When I stated another refurbished appliance store gives a flat out 1 year warranty (Arctic appliance) she says "oh well go to them" and chuckles... enough said, she is right. I will not spend another year nor another penny at this place!

Lisa Medina ☆ 2/5
annemarie Bronakoski

I had an absolutely great experience with Ben. He was efficient and kind with truly a reasonable price to replace the thermostat on the refrigerator. Vote for Ben!

annemarie Bronakoski ☆ 5/5
Barbra D

It’s a used appliance store keep that in mind.... they have lots of fairly used to roughly used things but they all are warranty items which is great for me because when you fall on hard times and you need a cheap washer and dryer this man is willing to give you one with a WARRANTY and I love that the most. I have seen all types of appliances from washer dryers to refrigerators stoves and microwaves this is a great place to go if you only have about $200 lol

Barbra D ☆ 5/5
Chyna Glover

A great place to get refurbished appliances. The older man has been there since I was a child,he will work with you,just be honest with him. I LOVE HIM TO DEATH,his Kindness in this day and age is EXCEPTIONAL

Chyna Glover ☆ 5/5

Information about Expert Appliance

Address

Expert Appliance is located at 35 Rutter St, Rochester, NY 14606, United States

Phone

The phone number of Expert Appliance is +1 585-266-3740

Website

The website of Expert Appliance is: expertappliance.services

Business Hours

Monday: 10:00–17:00
Tuesday: 10:00–17:00
Wednesday: 10:00–17:00
Thursday: 10:00–17:00
Friday: 10:00–17:00
Saturday: 10:00–17:00
Sunday: Closed

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