Action Plumbing Heating Air & Electric

Jake was wonderful! Our tub upstairs leaked downstairs. He figured out the issue and was able to fix it the same day. Also appreciated his transparent communication and immediate respect for our home with wearing shoe covers. Highly recommend 🙂 Update - Bo & Joel came out today (a few days later) to clear our water heater and evaluate pipes. Provided really good feedback and recommendations on our valves and water softener. We feel well taken care of. Thanks guys!

My A/C wasn't getting super cold anymore so I googled most affordable A/C service repair in my area. Action plumbing was at the top of my search so I called them, they came out and assessed and quoted me at over $15,000 for a 3.5 ton unit and air handler. They said there was nothing wrong with my air handler but since it's old and not in the current EPA freon cycle, I'll need to replace that too. They claimed this was a super economical rate and their rates were only gonna go up in the summer to around $17,000 when supplies are more sparse, so I should get it replaced immediately. I trusted them and took the "deal". They finished the job the next day and left the house a mess. There were dirt fingerprints all over my ceiling by the attic space and closet walls and rust all over my rug. Later when I was having issues with the unit, I tried scheduling for them to come out and fix it and no one showed up twice for the appointments I set up. The unit still doesn’t cool like my previous one did. Both times, when they installed the unit and when they came and fixed the unit they were extremely pressing for a review. This made me realize why their reviews are so good and always have pictures-- they press you to do it so hard, before the job is even finished. I initially made a 5 star review because they wouldn't leave me alone about it. I was informed later by someone else in the industry that I got absolutely taken advantage of. That the cost of materials should be around $3,000 at the higher end and the job would’ve been done for $8k with $3k profit for an honest company. I was charged merely double for that and they did an awful job. They didn't even switch out my thermostat. I would strongly advise anyone considering this company to at least shop around and see what other options are available. I was trusting of them because of the reviews and I was stuck between a rock and a hard place, knowing it was just going to get hotter, being the start of summer. I realized I was just blind sided and taken advantage of when I got insight from someone who works in the industry. I was also informed that the higher up on your google search, generally the more money the company makes because they are paying the most for their "SEO", paying to make their search more relevant. Don't click the first company that pops up and SHOP AROUND. You will WAY overpay this company for your A/C and not even know it.

Joel and Markus were terrific! We had a water line bust behind the wall in our bathroom, in the middle of the night. We called first thing in the morning and they came out and had the pipe repaired before noon! Great customer service and knowledgeable, would recommend 100%!!

Luis was great he handled all of my concerns and is working to earn a trade and this is great, and all of this happened on a Saturday afternoon. The service guys - Matt and Steve did their job with extreme attention to detail. Calmed my neighbors when I turned their water off / oops. And completed the job so it was all done so I could use my new appliances . thank You Jacquelyn

Joel arrived in a timely fashion. He was friendly, polite, and knowledgeable. Joel tested the water in my home and we talked over several options. We agreed with what was recommended and I received an installation appointment. Joel put me at ease and made this easy for me. I chose a brand new water filtration system. I would highly recommend Joel to anyone in need of assistance. Family owned company with great customer service!

Dewayne helped me today.. he is a professional one to hire.. also they gave me good price.

It's comforting to know there is still good trusting people willing to help and not take you to the bank. My hot water heater was leaking thru the floor, Action had Austin out within the hour. He was WONDERFUL! He explained what was needed and provided a quote. He was very professional and kind but not pushy. I was amazed he had a new heater in the same day. He coordinated with restoration and truly made me feel good about an awful situation. I never ever do reviews but for Austin I will recommend till the cows come home. I danced when he left, it was such a great experience.