Appliance Care & Repair

My service tech Dan Tenrio was able to diagnose the refrigeration problem (no cold temperatures in the refrigerator & freezer side) with my KitchenAid 48 inch side by side built-in refrigerator quickly giving him time to get the appropriate OEM part to fix my refrigerator before his next appointment. I was so grateful in that I did not have to take any additional time off of work. My refrigerator works great now. 5 stars for him and Appliance Care & Repair. Phil

I called on Wednesday because my washer stopped working, had tons of laundry to do (unfortunate timing). They told me they could be there the next day to diagnose my issue. I was very fortunate that Dan was able to repair it the same day he came out to diagnose. Dan was amazing. Very professional, informative and gave me extra tips on how to properly maintain my washer. Definitely take them into consideration for any repairs. They earned a costumer for any future needs.

Adding to my review from a few weeks ago: Dan Tenorio came back, to install the part that they had ordered. He was prompt, orderly, curteous, and very quick. Dan is very knowledgeable when it comes to appliances. He let us know when He was coming a few days before, and he let us know when He was on his way. He installed the part, cleaned up, answered any questions we may have had, and left. Dan is awesome!! We have been having an issue with our older Maytag refrigerator for a few months. In September we called another appliance repair place to come out. They misdiagnosed our problem. Today I decided to try another appliance repair business and went with Appliance Care and Repair. They scheduled us for this afternoon. Dan Tenorio came out promptly. He listened to our concerns, checked out a few things that I thought it could be, and diagnosed our problem (I was incorrect) then he went above and beyond to check some other things, on his own. He even showed us how to do maintenance on our refrigerator, to prevent future problems. I am very grateful that I called Appliance Care and Repair! If you are like me, and a little fearful of appliance repair places, you can trust Dan, and Appliance Care and Repair. They are AWESOME!

Jason McDade provided excellent service on our washer and dryer. He explained everything clearly as he worked, kept us informed throughout the process, and was very approachable and professional. The issue was fixed quickly and thoroughly. Great customer service all around!

Dan serviced our washer and dryer, which failed within a week of each other. He was professional, friendly, and efficient. I appreciate that he took the time to explain the problems and solutions. He was also mindful of the small debris that fell to the floor in the repair process and demonstrated full functionality of the repaired units. I highly recommend Appliance Care & Repair and will call them again for future needs.

Excellent customer service. I liked how smooth the process was. From booking the appointment, diagnosing the issue, ordering the parts and fixing. Our tenant was extremely happy with the tech. She said Jason was knowledgeable and was able to fix the issue quickly.

I am the Property Manager of an Apartment Community in Tempe. Highly recommend Randy. He is the BEST! He has found problems that others couldn't. Thank you, Randy. (The girls in the office, "J" and Tessa, are equally as great!) An awesome company, you will never use anyone else.