HPS Appliance Repair

I’ve rarely met a better professional team. David was amazing at diagnosis and fix. Our fridge was leaking and it was a complex fix. But David made it look easy and their prices are perfect. They could have double charged for repeat visit but they did not. True pros.

I recently had the pleasure of experiencing exceptional service when I needed my washing machine repaired, and I can’t recommend John highly enough! From the moment I contacted them, the customer service was top-notch. They were responsive and scheduled an appointment at my convenience. When the technician arrived, he was punctual, friendly, and professional. He quickly assessed the issue, explaining everything in a way that was easy to understand, which immediately put my mind at ease. The repairs themselves were completed efficiently, and I appreciated the transparency regarding costs and the parts that needed to be replaced. What really stood out was the technician's attention to detail; he didn’t just fix the immediate problem but also performed a thorough check to ensure everything was functioning perfectly. After the repair, my washing machine worked like new, and I felt confident knowing that I had received quality service. Overall, this experience exceeded my expectations, and I would wholeheartedly recommend their services to anyone in need of appliance repairs. Outstanding work!

Our microwave malfunctioned on Tuesday before Thanksgiving. I researched repair companies, decided to go with HPS. I called HPS at 10:56 AM; said they’d be right out; John was at my door at 11:26 AM; I told him the issue; he opened it up, saw the problem; replaced a foil plate; fixed it and was done at 11:56 AM! Problem was solved within 1 hour of my call to them! Thanksgiving cooking was saved. Amazing service and John was very friendly and polite!

Fast and exceptional service. David, the technician, fixed my problem with my dryer in minutes. Then he showed me what to do if it happens again. Any other technician might have taken advantage of me and charged more for unnecessary work. I highly recommend this company and will use them again for my future needs.

Best and most.efficient appliance repair ever. We have an LG refrigerator which requires a licensed LG tech and we liked the service so much, we kept the number! We are very pleased and happy to share our very positive repair completed by David. He’s smart, professional, very knowledgeable, kind and prompt. Blessed and God wins !

Got me on the schedule and came out in less than 24hrs. They sent a text when on their way. The time window they gave me was 11am-1pm and he showed up at 1050am. Was polite, knowledgeable and fixed our dryer quickly and he cleaned up after himself. The price was very reasonable. Very happy with the service we received and would highly recommend!

John was quick to diagnose the transmission was broken on my washing machine and it may not be worth repairing my 9 year old washer since it would cost $485. They don’t sell appliances so it is easy to believe his honest diagnosis ($85 fee for diagnosis but it would’ve counted towards parts and labor had I chosen to repair it.) I would use them again for sure!