Texas True Appliance Repair - Dallas

Fonzy came out to look at our fridge, diagnosed the issue provided an estimate and had it fixed whithin and hour! Pricing and integrity! Would definitely recommend to family and friends!

Colton was amazing! He came out right on time, assessed the issue, corrected the issue, made sure that there were no lingering issues with the machine, and finished the job. I still had an issue on my own that I thought might be a problem so I reached back out and he called me back and we talked about it on the phone and he explained to me what it was which - I had taken a video of what the machine is doing and was able to send that to him so he could take a look at it and he did which was really helpful - it ended up being my fault With towels bunching up in the machine). He was very kind and I just ran another test load and it worked great. I really appreciate the customer service of the entire company. The fact that you guys took my initial call on a Sunday and that you were able to get out here so quickly and get it resolved. Colton deserves more than five stars! I will absolutely call you back if I ever have any other issues with any of my appliances!

I waited a week to give a review to make sure there were no issues with the repair. Our dryer had stopped heating so we called Texas True Appliance Repair. Derek showed up on time. He was friendly and personable. He politely answered all of my and my children's questions and was able to tell me the problem and cost of repairs quickly. He even had the part in his truck. Also, our washing machine had become off balance so I asked if he could balance it and how much extra it would be. He said it would take no time at all and he would do that for free. He also gave tips on taking care of both machines even though he was really only called out for the dryer. He was in and out in less than an hour. The dryer is running great drying three to four loads of clothes a day for the past week. Texas True is definitely the ones to call for your appliance repair needs.

Colton was GREAT. On time, friendly, clean, and fast. He diagnosed the issue in minutes, and had it fixed in no time. All while being one of the nicest technicians I have had come into my home. Strongly recommend.

Derek did a superb job fixing our expensive dryer!!! He was very professional and very courteous. We were impressed with his fast and accurate diagnosis and really appreciated the fact that he took time to physically show me the exact problem I wish all repair technicians could have his positive and polite demeanor

Todd came out on Tuesday to fix our freezer & refrigerator. He was very professional & had things up & running very quickly. Thank you so much!!

I was dealing with a microwave that was inoperable for a few months and was finally forced to call in a repair to determine if it could be fixed or needed replacing. I called TX True Appliance Repair’s main number after hours and left a vmail. Seconds later I received a return call from Rich (owner) scheduling my appointment the next day. Richard was prompt, courteous and extremely knowledgeable about the brand of my microwave. After doing a thorough check, he advised me of my options, cost (reasonable) and his recommendation. I excepted his recommendation for my specific situation and he also advised me of what to expect should another part fail. He was in and out in 45 minutes and I’m back in business again with my dependency on needing a microwave! I appreciated his honesty and willingness to assist me with any future issues should they arise. I 100% recommend this company for all your appliance repair needs.