The Repair Tech Inc

2 year old samsung washer started making a loud knocking sound during the spin cycle. Called The Repair Tech to send a tech to evaluate. My call was answered right away by a very professional, courteous and knowledgable lady. She sent a tech the same day. Tech arrived on time and got right to work. Turned out the drum balancer bolts vibrated loose and fell out. Problem was mostly fixed that day but a few other special order parts were needed to fix it 100% - they were ordered the same day. Fast forward a few weeks later: Same tech showed up to finished the job as promised. I have never experienced such honest, professional and timely service such as this. The cost to repair was very reasonable and it saved me from buying a new washer. I will highly recommend them for your appliance repair needs. Saved their number in my phone and wouldn't want to call anyone else in the future. Thanks x1000, again.

Jacob is a great repair technician. He was prompt, friendly, trustworthy and very knowledgeable. Jacob diagnosed the problem, ordered the part and returned within days to install. Communication with the office is excellent as they texted and called with updates and confirmations from start to finish. I highly recommend Jacob and the company he represents. It’s good to find a repair company and team that provides honest competent customer service. Jacob is top notch. Thanks to Mike Leland, Poway Chamber President, for this recommendation!

Our repair tech, Jacob was great! On time, communitive and was very helpful explaining the issue we had with our stove. Repair Tech was easy to book online, same week service and amazing commuinication. Highly recommend.

We needed a split system air conditioner installed, and after striking out with a few other companies, The Repair Tech came through! From start to finish, the communication was great — they kept us updated with texts and were super responsive. Joe and Gus (and everyone I talked to) were professional, courteous, and reliable. Highly recommend!

When I called to make an appointment, they told me it was going to be a $99 service charge. And that they would apply it to any repairs that needed to be done. I ended up paying $230 for them to tell me that I needed a New amp. But there was not enough power for the heaters. I thought that was totally unfair. It should’ve been a $99 service fee. They were very rude to me when I tried to talk to them about this. I do not recommend them.

Quick to reach out after scheduling a repair visit. Arrived within the confirmed time window. Kind, nice, helpful tech. Even though the couldn’t repair it, the part is no longer available, we would go with them again. I had a follow up question after and they were quick to get back to me.

Very courteous and friendly service. Jacob was amazing. Put on booties to enter my house and cleaned up everything he took apart, including my groceries. He diagnosed the issue quickly and was very knowledgeable. Definitely recommend.