Choice Air Care

I purchased a multi-year maintenance package under the assurance that it would not expire. However, the company has since become unresponsive, and I’ve received no support despite repeated attempts to follow up. This has been an extremely disappointing and frustrating experience.

Chris came out just 2 hours after my initial service request(This was around 8PM btw). Truly appreciate his thoroughness in the work he performs as well as his sense of urgency.

We had an amazing experience with Choice Air today fixing the AC unit for our elderly neighbor. Same day service. Incredible for a Holiday Weekend. The technician, Chris was extremely knowledgeable and helpful and was able to locate and fix the short within 30 minutes. Will definitely be using Choice Air for future HVAC needs. Thank you Choice Air!

My had been out a little over two weeks. I called Chris and came out the same day. He was very professional and wasn't looking to make up a problem for extra money. He came out at 9pm had my air conditioning back running by 9:20pm. Know what he is doing and will explain what caused the problem. Highly recommend Thanks again Chris!

Mixed bag using Choice Air Care from my experience. First the good: Work was good quality at a decent price. The technicians are knowledgeable and do quality work in a reasonable time frame once they get there. For the bad: We coordinated with Choice to replace our system as it was an older system and repairing it wasn't going to be the right decision. Our install date was pushed back multiple times. One I was OK with as it was for the health of the install crew, but the other times we were notified the morning of the scheduled install date, some of them only as a result of my concerns and calling them to confirm the install would actually happen that day. The issues didn't end with scheduling though. We set up financing through them and it was supposed to be done at a 0% interest for a few months and we were going to get it paid off in that time frame. When they submitted everything to the credit card company though they ignored what we had requested and used a different promotion that started charging interest immediately. If their coordination and communication were better then this review would have a different result. I hope others didn't have this experience and mine was a result of the seasonal rush due to needing this in the height of Texas summer.

Chris is unbelievable. Do yourself a favor and call him whenever you have AC issues. He was prompt, professional, honest, and did an amazing job for us. I can’t say enough about how impressed we were.

Had to Call Choice Air Care on both of my AC units in the past week. Each time I called they came out the same day and provided great service. The technician Chris for me up and running and gave me multiple options for repair vs replace. He was honest and fast! I will absolutely use Choice again.