Castro's Refrigeration
📍 Appliance repairs in Jersey City
Castro's Refrigeration, located in Jersey City, provides appliance repair services for both residential and commercial clients. They are known for offering solutions for a wide range of refrigeration units, and have a history of providing durable equipment. Clients often comment on the potential for effective problem-solving and pricing that can be more favorable than competitors.
However, appointment scheduling and communication responsiveness appear to be areas where improvements could be made, based on client feedback. The value offered can be substantial when issues are addressed promptly, but reliability and consistent service quality require attention for a more dependable customer experience.
Information about appliance repairs - Castro's Refrigeration
Service options
- Online estimates
- On-site services
Offerings
- Repair services
- Used goods
Payments
- Credit cards
- NFC mobile payments
Castro's Refrigeration is in position 7 out of 11 in appliance repairs in Jersey City
Customer Reviews
Castro's Refrigeration has a rating of 4.2 out of 5 based on over 44 reviews on Google
I called three other technicians and when Henry came he fixed my problem right away., And did not charge outrageous prices like the others. Highly professional.
If I can give 0 stars, I would. I have a fridge on the fritz. Not cooling properly. I was recommended Castro’s from a family friend. They were supposed to send out a technician for a service call on Thursday (2/23/2023). It is now Tuesday (2/28/2023) and no technician came. After several calls and messages, they stopped responding. No call, no show. They didn’t even bother. The reviews speak for themselves. Stay away from this shady business.
Well here it is, 5 stars for Castro refrigeration, I purchased a French door fridge from Castro in 2015, and I am putting it to the curb today in 2023, for a fridge to last nearly another decade for $800. is nothing less than 5 stars, thank you again.
They canceled the appointment numerous times and only after I kept calling to follow up to see if they were coming. Whoever answers their phone is rude
Great service as well as products love how they remember you, make you feel like family been going to them for years. My mother always went to them then I took over. Louvre you guys always.
The receptionist was very professional and personable. She took time to talk and explained everything to me. I take pride in dealing with businesses in the area that I live in.
2021 UPDATE - this company scammed us with charging for 1st service just to check what's wrong with the equipment. they showed up and as a follow up never came in to replace the part. kept on scheduling and never showing up. STAY AWAY AND PAY THAT EXTRA $50 to GET PROFESSIONAL COMPANY Fix the house appliance/equipment you need. BASICALLY I would say 7/10 times their MOTTO is to keep collecting 1st time service FEES and then to promise a future fixing of equipment.
Information about Castro's Refrigeration
Address
Castro's Refrigeration is located at 226 Old Bergen Rd, Jersey City, NJ 07305, United States
Phone
The phone number of Castro's Refrigeration is +1 201-435-0492