River City Heating and Air

📍 Appliance repairs in Richmond

River City Heating and Air

7.8

River City Heating and Air, located in Richmond, provides reliable appliance repair and installation services for both residential and commercial clients. They are known for their thorough assessments and upfront communication regarding potential issues and necessary solutions. Many appreciate their willingness to offer practical advice and explore all options before recommending a course of action.

The team at River City focuses on diagnosing problems accurately and completing work efficiently. They handle a wide range of HVAC systems, and their commitment to honest dealings and customer satisfaction has earned them a solid reputation within the Richmond area. Their expertise extends to older systems as well as modern equipment.

Information about appliance repairs - River City Heating and Air

From the business

  • Small Business

Service options

  • Online estimates
  • On-site services

Offerings

  • Installation services
  • Repair services

Crowd

  • LGBTQ+ friendly
  • Transgender safe space

Parking

  • Free of charge street parking
  • Free parking lot
  • On-site parking

River City Heating and Air is in position 11 out of 35 in appliance repairs in Richmond

Customer Reviews

★★★★★

River City Heating and Air has a rating of 4.7 out of 5 based on over 231 reviews on Google

Brant Harper

I recently had a Fan motor replaced in my heat pump system. River city did a highly professional job in completing the service in a timely manner. I have had River city do work numerous times in the past and can always trust them to diagnose the problem correctly and make prompt repairs at a reasonable price. Brian did the most recent repair and I would recommend him very highly.

Brant Harper ☆ 5/5
Angela Lewis

They came out and gave me an honest answer on my hvac unit that completely quit working. They never tried to sell me anything. I asked for the estimate to replace my unit and they gave me a great deal on a sale unit. They are very kind and honest. I appreciated that. I now have a new unit that works better than I could have imagined! Highly recommend River city and their whole crew!

Angela Lewis ☆ 5/5
Shannon Hocutt

We went to River City to get a second quote. Bobby came out for free then spent a lot of time convincing us that what we planned to do was not in our best interest, even though it meant losing the sale. Instead he got us in touch with a trustworthy electrician so we could address the fundamental wiring issues with the house. I appreciate his integrity and would absolutely trust anything he says. When we get to the point where we’re ready to put in an AC unit, we will be using River City.

Shannon Hocutt ☆ 5/5
Rick S

Only my goodness. What a great company! Our heat pump quit working last month and my Home Warranty company sent River City Heating & Air to work on it. Technician Danny troubleshot it, identified the bad part, and notified the warranty company. We discovered that the part for my very old system was no longer available and I would be getting a brand new system. I am a "research it" guy and a "details" guy so I researched heat pump brands and options. Ute was my main POC in the office and she was phenomenal! She answered all of my dozens of questions, always returned my calls quickly, and obviously has many, many years of experience and knowledge in this trade. She also made calls to the home warranty company and made sure I got the system that we (Ute and I) wanted. Lee, Q, and Ryan installed our new system. Again, they were all very patient with me and my questions. They made sure they protected the inside of our home while they went up and down the stairs, and performed all the little details steps to make sure the system was installed to perfection. They were also very polite, pleasant, and positive, just like Ute. We moved into this house 4 years ago and upstairs has never cooled like it does now! In these days when it's hard to find a contractor that will do the work, do it well, and do it in a timely manner: I cannot express how thrilled I am with every minute of my experience with Ute, Danny, Lee, Q, and Ryan. They have a new customer for life. Sincerely, Rick S

Rick S ☆ 5/5
michelle lefebvre

We had Danny come out to service our AC. He was friendly, professional and Knowledgeable. Price was very fair. I will defiantly be recommending Danny & River City Heating & Air to Family and friends.

michelle lefebvre ☆ 5/5
BAM BAM

Danny was very knowledgeable and professional. He completed the job in a very timely manner and verified that everything was working correctly before he closed the job out. It’s been a pleasure working with Him and River City Heating & Air

BAM BAM ☆ 5/5
Pamela Morris

We have used this company a couple times now, and they will be our home base for A/C and heating needs. They always answer phone, very friendly, get you scheduled, show up and with their experienced techs, complete repairs very quickly. If you haven't called them, please give them a try. They are great!

Pamela Morris ☆ 5/5

Information about River City Heating and Air

Address

River City Heating and Air is located at 6404 Mallory Dr, Richmond, VA 23226, United States

Phone

The phone number of River City Heating and Air is +1 804-674-9300

Website

The website of River City Heating and Air is: rivercityheatingair.com

Business Hours

Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–17:00
Saturday: Closed
Sunday: Closed

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