DC Restoration

I am not a client of DC Restoration. I live next door to a condo that burned in May of 2024. Since that time, I have lost TWO tires to construction nails. Their workers damaged my garage wall. I was promised by the project manager if I submitted bills of the cost of tire change and replacement I would be compensated. My HOA has submitted the bills THREE times via email. I was told by a worker he would repair my garage wall and hasn’t been repaired yet. They also like to park in front of my garage door thus blocking my access. During the initial demo they banged on my common wall so much, I had vintage glassware fly off shelves and shattered on the floor. How much more is DC Restoration going to cost me in $$, damage, and inconveniences?????

So initially DC restoration seemed to be pretty good. The dry out was okay, but the way they moved things around and placed them to get the stuff out of the area was not very organized and not cleared with us or communicated that it was happening. The follow through was awful and the communication was the WORST! This is not something that people typically have to deal with, and it would have been a huge peace of mind if the communication was better. I would NEVER recommend this company. Communication, Communication, Communication is all I can say! They do not have it, and it is a poorly run company! The quality of the work that was done was okay but nothing to gloat about. I can't speak on the value because insurance paid.

We had a great experience working with DC Restoration after our major garage fire. Chip, Brandon, Dave, Scott and their sub-contractors helped make rebuilding our home an easy process overall. It was 9 months of hard work but the end result is stunning! Please consider them if you ever find yourself needing a restoration team.

Horrible experience very unprofessional. No follow up at all. The work done was done very poorly mostly covered up. They failed to submit supplemental claim to our insurance company and ordered cabinets we cancelled and tried to force us to keep them! DO NOT USE THEM WORD OF ADVICE

I used DC Restoration when a toilet leaked and caused damage to my wood floors through the house. They were ok very professional and already had a relationship with my insurance company. Very happy with the results and work they did on my home.

Went through my insurance to get a quote on drywall, tile, and cabinets. Absolutely terrible company to work with. Had to follow up with them several times on status. Once I selected the route I wanted to go (hiring them for the cabinets but going with a different vendor for tile and drywall) they were a "All or nothing" company and didnt want to accept the job. Took 2 weeks just to figure this out and now Im back to square 1 on cabinets.

DC Restoration was great to deal with during our horrible kitchen flooding. No homeowner wants to deal with this stuff. Cody our superintendent and Diane our estimator made it a great experience. They provided all the follows ups, set expectations and when it looked like things weren’t going to be done by the timeframe, they communicated quickly. Being a Sr Supply Chain Manager in Solar O&M, I understand having to deal with contractors and subcontractors, sometimes it’s out of your hands. DC Restoration did a great job managing this project and getting our home back to normal. I would recommend this company!