Electric Heroes

I hired Electric Heroes (EH) to put up two GFCI outlets, one in each of my two toilets, so that we can use a toilet bidet seat. I had sent out a request on Yelp, and many companies with good reviews felt that a heating bidet would require a dedicated line and so they would not install one in a condo. Electric heroes and only one or two others responded. Only EH gave me a free virtual estimate of $760 for the job, $380 for each toilet. The estimate did not include the patch up job that would be required; I could hire a handyman myself to do that later. Little did I know that it would be a real horror! (See attached photos) I finally hired EH. They did come on the scheduled day, took about half an hour to tell me what they would do, and also verified using a meter that the bidet would not require a dedicated line. Anyway, he said that he would require to make about 8 holes in one toilet and 6 in the other and that there is no other way to do this job. Well, he was a real nice guy and I agreed. After he was done, we were rather shocked to see the large number of gaping holes. Well, since this is the only way it can be done, I paid them and then hired a handyman again through Yelp to help close the holes. He arrived and told me (he does electrician jobs too) that EH had really made a mess and spoiled the wall. They had drilled a hole at every slat point so that they could in turn drill a hole through that slat to pass a wire. He said that he had drill bits up to six feet long so that with just three and two holes (respectively), he could have finished a job. He also showed me a video where he created only five holes to pass a wire from one end of a living room to another via a roof. He also said that for $760, he would have even patched the holes and painted the wall, not just done the electric work. Anyway. I had to pay $540 to do the patch work and painting. So the total cost of the job came to $1300, $650 per outlet!

I put up a request in yelp for car charger Nema1450 outlet installation which was already pre-wired. Electric heros sent me a quote, called my and checked the pre wiring through a video call and finally scheduled an appointment. They said it would cost $350, which I thought was too expensive. But since the reviews were good, and didn't want to take risk with installing myself, I took the offer. They arrived on time and installed quickly. It was a 5-10 min job and charged me $350. I also asked if it was a industrial grade outlet and he said yes. Now it's been a year, and recently noticed that the charging has stopped. I was also not able to unplug the connector. I tried to unscrew and noticed that the outlet has melted. The outlet does'nt look like it was industrial grade and it was some cheap $15 leviton outlet. I regret getting it installed with electric heros. Charging $350 for a 10 min job, I atleast expected a quality product being used. This is so disappointing, and would not recommend Electric heros who wants quality and peace of mind.

I hired Electric Heroes to do an electrical panel upgrade and to replace my gas water heater with a hybrid heat pump model. Their performance was fantastic! I got numerous bids and the price they quoted was very competitive. Their staff showed up on time and the plumbing and electrical work was outstanding. When an issue developed that required a small modification they responded immediately. The office staff consisting of Ana and Zoe were always available to coordinate the project and kept me in the loop regarding scheduling and project execution. Electric Heroes also showed great flexibility in planning and completing the job around my travel schedule. I was very pleased with Electric Heroes and recommend them highly if you need electrical or plumbing work

Everything was great from day 1 when I contacted them through Yelp. Laura was very fast in replying to me, providing me an estimate, and then scheduling the service with an electrician. The electrician is really professional and experienced, he provided a much better solution for my home than the other electrician that came to gave me an estimate. He showed up on time, he did a great job, efficiently with great quality. It was an amazing experience with Electric Heroes and I will definitely be using Electric Heroes for other projects that I have in mind. I highly recommend Electric Heroes.

Electric Heroes helped us switch out our outdated electric panels and replace them with new ones. This process took several months but they manage the project every step of the way working with PG&E and the City. They were easy to work with and returned my calls immediately to answer my questions. One of their technicians even called me on his day off to work through a question I had. I highly recommend them for their high-quality work and excellent customer service — a combination you don’t always find.

Matt and his team did a great job upgrading my main service to 200 amps. I have underground service and a very long run (70+ ft). I talked to 8 electricians who all said pulling new conductors was too risky and I would need to trench and install new conduit. Fortunately I found Electric Heroes. Matt came out and confirmed I had a 2in conduit and told me right then it would be no problem. He then worked with Alameda Municipal Power to make sure they had capacity to support the upgrade and was able to track down a 200 amp panel (they are sold out everywhere because of the supply chain issues). The process was very smooth. Thank you Matt and team!

I hired Electric Heroes for a project for our building after sourcing several quotes. They were by far the simplest to deal with while delivering the easiest and most fair quote. Their estimator was great to deal with. The electrician that came, Jesus, was great to deal with and did a fantastic job which was quicker than estimated, ending our project under budget. I can confidently say that I would recommend this company to anyone looking for an electrician. I will be hiring them again for sure.