Erie Home
📍 Roofing services in Knoxville
Erie Home, located in Knoxville, Tennessee, specializes in roofing services for residential properties. They offer a range of options, from complete roof replacements to minor repairs and gutter installations. Their operations appear focused on delivering a comprehensive service, encompassing sales, installation, and financing, aiming to make roof improvements accessible to a broader range of homeowners. Financing options and complete service packages seem to be key differentiators.
Experiences with Erie Home can vary; while some clients have praised the professionalism of the staff and a swift, clean installation process, others have raised concerns about communication and the quality of workmanship, particularly regarding detail work and post-installation cleanup. Consistency in execution and attention to detail are areas where Erie Home may seek to improve.
Information about roofing services - Erie Home
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Erie Home is in position 6 out of 53 in roofing services in Knoxville
Customer Reviews
Erie Home has a rating of 4.6 out of 5 based on over 426 reviews on Google
So far not impressed! Based on the salesmen I had high expectations. They presented the company as a 50yr "US" company with great reviews. They walked on my roof. Squeezed in my attics. Gave me a ridiculous price the came down to a slightly less ridiculous price. I told them I still had life left in my roof but was looking to update it for a better look. They said I had some bad wood and some soft spots, there were some install flaws with the ventilation and the wavy roof. But it would look great and they will warranty for 30yrs. My concern started when none of the crew who showed up could really speak English. Then the stopped working at about 1030a because of rain and left a mess of nails and some scraps on my stairs and around the back. It stopped raining by 1130 but the didn't come back til the next day. The salesperson promised they would gave i done in a day and there would not be a single nail left behind. After, they finished the roof still gas wavy spots and there are nails and plastic circles everywhere. And they didn't replace a single piece of wood on my decking. They did paint the chimney cap and vent pipe and it looks better. But this wasnot what I expected for the premium price I paid. The install manager just made excuses which is a great indicator of what kind of warranty they really offer. Then left there dumpster trailer in my yard from Tuesday to Saturday which made spots in the grass. Even after the following up guy with the magnet. I'm still finding nails. The install manager "put me on his board" but I have heard nothing yet about fixing the wavy ridge vent.
First off can I just say phenomenal! This company and installation guys were amazing! The company worked with me on financing my roof at a price I am able to handle. The installation guys showed up early, got right to work, was done within 4 hours, and cleaned up all the mess that was made. Adam and Chue were great guys. Had answers to all my questions. Extremely friendly and kind and knowledgeable about roofs. I would most definitely recommend this company for any roof repairs, replacement, gutters, etc. Thank you Erie for making my home look beautiful!
The staff at Erie were very professional, from the sales team to installation. The communication was excellent. My roof looks amazing and I feel pretty confident it will hold up for years to come. They were also very good about cleaning up after themselves. It’s been a very good experience.
J.D. was my roof inspector he was amazing and went above and beyond during his inspection. He was professional and personable. The same is true for the installation team. They did a great job on both the install and cleanup with Chewy as their lead who was also very helpful and personable. I love the new roof and it gives me a sense of security.
Erie Home installed a metal roof that looks like shingles. The installation of this roof and the interlocking metal shingles provides peace of mind for many years. We saved money on our home owners insurance. The installers did a great job removing the original asphalt shingles, attaching the new roof and cleaning up after the install in a timely manner.
Erie home did a great job roofing my home. They were fast, had very good communication, very prompt, friendly, and did beautiful work. They also repaired/redid the ridge vent, which was not done properly by the previous roofer. The price was a bit high but had a superior product and system. The only negative was a few nails were left after cleanup. Not a big issue. I highly recommend Erie if you are looking for good roofing contractor that does exceptional and has a very good product
Absolutely love my new home roof, cat box roof, and shed roof with the nice frosted silver fiberglass shingles with thirty year warranty but could last longer up to fifty years. Great group of roofing guys led by Luis. Enjoyed my initial visit with Dakota. He was very pleasant and knowledgeable and I felt very comfortable going with Erie Homes for my roofing needs. Adam was also very pleasant to work with who was in charge of the installation. Lastly I am very grateful for Rob for installing my cat box roof and my shed roof. Everyone was very pleasant to speak with and would highly recommend Erie Homes to everyone. Rob even replaced a small upper left corner edge of wood that my shed roof installer had short changed the overhang of the shingles and had caused a little water rot. I am painting in white tomorrow. Happy customer!
Information about Erie Home
Address
Erie Home is located at 10524 Lexington Dr Suite 400, Knoxville, TN 37932, United States
Phone
The phone number of Erie Home is +1 800-684-4628
Website
The website of Erie Home is: eriehome.com/locations/roofing/knoxville-tn
