Du-West Foundation Repair

We had a driveway leveled (raised) on 04/15/2025. The driveway looked great for several months then it started settling. I started calling in September to report the problem and take advantage of my one year warranty. It seems there is one lady in the office I had to speak with and though I left numerous messages I didn't get a call back. Finally I was able to speak with her and she wanted pictures of the "suspected settling" which I sent over the same day. I called back and finally she scheduled the General Manager to come look at the problem on 10/30/25. He said he would set an appointment to have the problem corrected. I've been calling ever since trying to speak with the lady. I finally was told the GM (man who came out) hasn't been in the office to turn in his paper work. That went on for 3 weeks. Today the lady said he knew what was needed on the job but their only truck was on a commercial job and wouldn't be available until the first week of December. I've lost 2 months of my warranty period with nothing happening. I've heard Jim Dutton for years on the radio and have always been impressed with his knowledge. It's hard to believe this is his company. I expected more. They are suppose to call the first week of December to set an appointment. Not holding my breath!

I noticed that the brick was pulling away from a window and suspected a foundation issue. Having listened to Mr. Dutton’s radio program for several years, Du-West Foundation Repair was the only company that I considered contacting for an evaluation, and I could not be happier with that decision. Everyone from Du-West that I interacted with, including the Estimator Jordan, Max and Bolita’s digging/lifting crew and the Supervisor Jorge, was courteous, professional and respectful of my property. Of special note was Max and Bolita’s crew. After reviewing the plans for the foundation repair they immediately went to work digging holes and then driving piles. The crew was very careful not to damage my fiber optic internet cable or the water lines for the sprinkler system. They also installed approximately 25 feet of root shield. After the work was completed their clean-up was exceptional. I would absolutely not hesitate to recommend Du-West to anyone that needed foundation repair services.

Roger and his team were fantastic! They were very communicative, informative, and efficient. We really appreciate all the hard work that they put into leveling out our bungalow.

Had a wonderful experience with Du West. From the early engagement with Jeremy to the actual completion of the work with Jorge. Couldn’t recommend Du West enough. Gave multiple options and was helpful without being pushy on the front end and on the back end, showed up and worked quickly to get the job done and did a terrific job of cleaning up afterwards. Highly recommend.

The work was done quick and efficiently, with a really good cleanup. the gaps and cracks in my home were improved immediately. Pricing was higher than other quotes, but lifetime warranty on the leveling is valuable. I would reccomend Du-West to others

Joe Morris from Du-West was very professional and personable. He determined that the problems we are having has nothing to do with the foundation. He check measurements throughout the house and verified all doorways and floors were level. Very pleased.

Just received an evaluation of our 900 sq ft foundation. The young man, Angel, with 10 yrs experience representing Du-West was on time, thorough, informative and convincing. It took about one and a half hours for him to complete the measurements and another half hour to go over his findings, recommendations and quote. Time well spent. We have not decided and are awaiting another quote, but we are definitely impressed with Du-West’s proposal and diligence.