Doors West

Garage door springs broke yesterday in the afternoon, called Doors West, which was highly recommended on NextDoor app for my area, and was told they can have a tech come out next day at 9am. Scott showed up, on time, and got right to work. He was fast and efficient, and the price is right. My door is so quiet, forgot how pleasant sounding it can be when it's working properly. I will recommend these guys to everyone, thanks for doing such an awesome job.

This company was the second company we called. The lady who answered the phone was really pleasant. We got an appointment for two days hence. The guy who came out (Scott) was prompt, and he clearly knew what he was doing. He was fast, efficient, and he had a great sense of humor. 🙂 We had two torsion springs replaced, we had the sprocket that drives the chain replaced (something the first company we called said couldn't be done!), and we had the outdoor pad reprogrammed (and Scott showed us how to do that ourselves). Plus, Scott lubricated the door's hinges. Our garage door practically purrs now. It's much more quiet than it was before, it closes more tightly than it ever did, the light on the box works (Scott tightened the bulb LOL), and .... THE PRICE WAS LESS THAN HALF OF WHAT THE OTHER COMPANY HAD QUOTED! Seriously. Doors West charged $433, and the other guys wanted almost $900. The other guys said the sprocket couldn't be replaced, that they'd have to replace the whole opener, but Doors West said they replace those sprockets all the time because it's a common part that wears out. I am very pleased with this company. It was a good experience from start to finish.

Doors West came in at a very competitive price and met the schedule we agreed to. The installers were prompt, courteous, professional and finished the job in the time they committed to. I am extremely pleased and would hire them again and refer them to my friends and neighbors. Great folks to work with.

I had a spring break on my door and called around to a number of places. Scott was able to come out less than 24 hours later and replace them for me. Pricing was very reasonable compared to some other shops and the job was done quickly/professionally. I am very pleased and would recommend them highly.

The team at Doors West did a great job on my new garage door. They were out quickly to quote a replacement, and the installation was done VERY professionally. I'm am very detail oriented and seldom am happy with the work I pay people to do for me, but Doors West really did it right...the first time.

Mark was great to deal with. Got me done quickly and even did a temp repair when he found out the replacement door was gonna be a while. Which as it turned out he tracked one down and I didnt end up waiting at all really. James our installer did a spot on job as well. Perfect work and communication. Highly recommended.

Mark on the phone was patient & educated me on my garage door (I'm sure he's done it a million times, but was nice). They were able to get to my commercial garage door for repairs within a couple days, showed up when they said, and it cost what they said. I inquired about a couple extra possible repairs I thought I may need on other doors, & Scott (the repair tech), gave me good advice and options, instead of doing something for extra cost just because I asked. I've used them twice now.