Huntsville Glass Company, Inc.

I needed to replace a broken window in my sons garage. I had no idea of the type of glass I needed and I did not have any measurements, only a frame from the window. Trish and Emily offered me a seat and they took the matter into their hands. Their customer service was the best that I have received from a business in a long, long time. Allow me to add that the price I paid for the service was unbelievable. I was expecting the cost to be 10x’s the amount I was charged. Thank you Trish and Emily, your kindness made me a customer for life!

We are repeat customers - this is our second glass shower door installed by Huntsville Glass, and we are extremely pleased. From our first phone conversation, the installer coming to the house to measure, and the actual installation, Huntsville Glass was professional, courteous, careful, and did excellent work.The first door was installed over 4 years ago and still looks beautiful and works like new today. The second door - a slider door, is only a week old, but we are loving it. If we needed a third shower door, I would call Huntsville Glass! Over the years, I've also had various pieces of picture frame glass and mirror glass cut to size and had excellent service too. Thanks to installers John and Curtis!

Updated review; thank you for making it right! It was a bit hectic as I was in the middle of moving which is why I was unable to pick up. They sent someone to deliver it to me once it was recut; thanks so much! I refinished an antique vanity and needed a mirror replacement. I called on Monday and gave dimensions to which the lady stated it would be ready for pick up by Thursday; ok fine. I go in to pick it up and immediately I thought it looked too big but didn't have dimensions with me. I get it home and sure enough it's 3 inches too big! I call and the girl gives me a heavy sigh and says bring it back and someone will be able to cut it later....so let me get this straight not only could someone not do their job but now I get to pay for it! I'm 30 minutes away and you want me to make special trips twice! I don't think so! You'll never see my business again! $44 for a 15x12 mirror is ridiculous!

As a custom cabinet company, we rely heavily on skilled glass professionals to provide high quality glass and mirror products. We have chosen to solely use Huntsville Glass Company, Inc. because that's exactly what they provide. They have always given us what we need to ensure our clients have the best product. This is truly a partnership between two companies in the Huntsville homebuilding industry. We couldn't be more thankful for the customer service we receive from Stephanie Grayson, Angie Smith and the entire team at Huntsville Glass Company, Inc.

Thank you Huntsville Glass Company for making my old window restoration project a beautiful reality! The 20mirror panels I needed were flawless and cut with exact precision. I appreciate that it only took a couple days to fill my order and your staff was very helpful and pleasant to do business with and I hope to do business with you all again in the future

Recently a rock got flung toward my storm door while the front yard was being mowed. I had one of those decorative films on the window pane that actually kept the glass from shattering everywhere. I called HSV Glass and working with the support team was very easy. I accepted the estimate and 3 weeks later my new window pane is installed. Mr. John May and Mr. James Davis, Sr. came out this morning and did a great job of removing the old shattered pane and installing the new one. I was told to let the window 'set' for about 24 hours to really let the seal do it's job and after that I can put a new film on if I wanted. I really appreciate the work the guys did and of the great customer support /service from Ms. Sherri.

Update #2: True to their word, someone came back out and the experience was 10/10. I would comfortably recommend this company to anyone looking for window repair. I appreciate the owner reaching out, and will gladly use them in the future! Update: owner called and apologized and is offering to make it right. Assuming all works out, I will update to five stars. Mistakes happen, but it is how they are handled that really matters. Had 3 windows repaired. There were two employees (they were nice enough, so no complaints there). They didn't seem super confident in their abilities though, and even my wife caught on. My main issue is they allowed the old glass to be pushed through from the outside...and rather than having the other person on the inside catching the glass pieces into a box or something, it was allowed to fall to the floor, where of course it shattered. This was the case with all three windows. They said not to worry, that they would clean the glass. Well this morning I sliced my foot on a piece in the basement. And the closer I looked, the more glass I started to find. I realize that it's hard to get glass up. Which is why every measure should be taken to ensure there isn't any broken to begin with. I have children, dogs, and a cat. I'm just glad it was my foot and not one of theirs. I have a couple of other small windows in my shop I was going to get an estimate on, but now I am going to look elsewhere.