Ace Door & Repair

Let me start by saying that I booked an appointment for them to come look at my front doors and my side door of my business over a month ago. I never saw nor heard from them so when I realized I was still waiting I called and spoke to the same lady and she tried to act like she didn't remember who I was. Then we set up another appointment which was over eight days ago when they came out and I called today to see if the bed was ready which I'm sure it should've been ready since it's eight days to put a bid together for two doors. Then I get on the phone with Crystal and she tells me the reason I don't have the bid is because there's 40,000 doors to choose from and she doesn't know which ones I want. This is after the conversation that her and I had last time that I was looking for a metal door with some kind of Texter or design on it something in that range and I asked her from the previous conversation that we had because it was going a little bit back-and-forth about what I want and I said give me your best two or three options that you think it will go from there. So basically what she's telling me is that every customer that ever called them has always known exactly what they want and told them what doors they want. I think it's interesting that I have zero experience and putting doors up I have zero experience and really picking doors and I'm asking them for their professional opinion and she just seems too busy to help me or I'm the idiot that doesn't know what they want becaus everyone of her other customers always has. I also should remind you this is about a $5000 job apparently they're doing so well they don't need any work. Sometimes I wonder how people are allowed to treat customers the way they do today's business but it's not shocking because anybody can open one. Oh and by the way they want to charge you $125 to come out and give you an estimate now I see why!

Complete ripoff. guy didn't do anything cuz he couldn't figure out what to do and charged me $125. Be smart and stay away from this company. You have been warned

Very great staff Marisol took time to help locate Some harder to find weather stripping in the back of the warehouse for our daycare project. Lonestar Handyman LLC

ACE Doors is ok... just kidding. Great staff. I enjoy working with these guys on our projects

I worked with them for years. Very professional.

Overpriced and 0 communication

Great people