Express Garage Door Repair

📍 Garage door services in Richardson

Express Garage Door Repair

8.1

Express Garage Door Repair, located in Richardson, Texas, offers a range of services for residential garage doors. Their team strives to provide prompt responses and solutions for various issues, from repairs to replacements. They aim to handle situations efficiently, demonstrating a commitment to customer convenience.

While offering services such as broken spring replacement and opener repair, experiences regarding pricing and transparency have varied. It is advisable to obtain multiple estimates and clearly understand the scope of work before proceeding with any service. Seeking detailed invoices is recommended to ensure clarity and prevent misunderstandings.

Information about garage door services - Express Garage Door Repair

From the business

  • Identifies as veteran-owned

Service options

  • Online estimates
  • On-site services

Accessibility

  • Wheelchair-accessible car park

Express Garage Door Repair is in position 3 out of 3 in garage door services in Richardson

Customer Reviews

★★★★★

Express Garage Door Repair has a rating of 4.8 out of 5 based on over 160 reviews on Google

Desireé Lewis

Professional, Knowledgeable, And Ability To Answer All My Questions - I Am So Glad To Have Had This Technician Come Out! My Door Was Off Track Around 3/4PM By 8PM It Was Back On Track Like Never Before! THANK YOU SO MUCH

Desireé Lewis ☆ 5/5
Nikki N

Beware of the unethical business practices of this company! We had a family emergency Sunday (6/2/2024)- in the realm of events- my husband accidentally backed into the garage doors last panel (it was almost open just rolling up on its last panel) see the picture just a dent on the last panel. We called in this company for service and were advised it would be free estimate! Had 2 technicians call us- each unaware of the other (which makes me think they are contracting with independent contractors) I decided to go with the first one "D" who called us. The service technician "D" came in an hour- completely clueless and unknowledgeable on how to fix the door! - Mind you it was just the last panel the entire door was not damaged. In 10 minutes he said the entire garage door is damaged and I have to replace it! He started upselling me, calling his "supervisor" and when I refused as he was quoting me extremely outrageous pricing on a new door he got agitated! He started creating an invoice with the new door price even when I was not agreeing. He then went on to say that if "I paid CASH and went through him directly and skipped ordering through this company" he would give me a "great price" This is tax evasion and highly unethical behavior! I was clearly told free estimate but was charged for a service call and this technician charged me $320 for labor while all he did was nothing! Not one new part -not one nail installed and he charged me $320 for labor! I had the door fixed today by another company! This company and their team is conducting very unethical business- DO NOT use them and save your money! They upsell to change the door when I clearly fixed mine today for a mere $165 and this company's service guy kept telling me my full door has to be replaced! Their technician kept telling me to pay CASH to avoid all fees- clearly evading taxes! Charged me outrageous labor, he did not even fix a nail- nothing -no free estimate as the company clearly stated on the call! Their practices will be reported to consumer complaints!

Nikki N ☆ 1/5
Sade Jasmin

I had an excellent experience! The team was professional, honest, and quickly fixed my issue at a fair price. The customer service was outstanding, and they kept me updated throughout the process. I highly recommend them for anyone needing service!

Sade Jasmin ☆ 5/5
Saad Rizwan

Joel came out same day, explained what was broken, and fixed the issue right away. Garage door is working again!

Saad Rizwan ☆ 5/5
R E

Garage door came off of tracks and tracks came out of wall causing the door to fall.Nate was prompt and efficient in his service also knowledgeable and friendly. Garage fixins are expensive but we sure did appreciate it.

R E ☆ 5/5
Ken K

The scheduling process was seamless, and their team arrived right on time. They quickly diagnosed the issue and explained everything clearly before beginning any work. The technicians were knowledgeable, efficient, and extremely courteous.

Ken K ☆ 5/5
Vikram Khanna

We had an after hour emergency and Joel came to our rescue. Our garage door spring was broken so it wouldn't close. It was a Sunday so I wasn't expecting to find anyone. Joel was out on his jobs but he promised to stop by and do a fix. True to his word, he finished all his day jobs and showed up after hours. He was thorough and seems knowledgeable. He even gave us estimates for a permanent fix. Thorough professional.

Vikram Khanna ☆ 5/5

Information about Express Garage Door Repair

Address

Express Garage Door Repair is located at 430 Buckingham Rd, Richardson, TX 75081, United States

Website

The website of Express Garage Door Repair is: garagedoorexpresstx.com

Contact Express Garage Door Repair

    Similar alternatives to Express Garage Door Repair

    Go up