National Property Inspections

Do not use this company if you are buying home. Their "limited 60 day warranty" is an absolute joke and they didn't cover anything that they missed during the inspection. They also require you to purchase a home warranty or else they will not repair anything. Vanessa herself stated that the limited warranty is up to her team to decide if they will cover it. And guess what, they didn't cover anything they missed during the inspection. We found issues that they missed immediately upon moving in and she said she "stands by their findings and report." The owner and inspector Steve is not thorough whatsoever. When he estimated the age of my pool pump he said, "I've seen other pool pumps with more sun damage on the top of them that still work, so you are probably good." He did not get a water pressure reading during the inspection, because he didn't want to remove the hose that was attached to the spigot outside. We found out that the water softener was old and limiting the water pressure throughout the house so I moved the lever to bypass. This seemed to fix the issue. I asked Steve to come out and get a water pressure reading since he didn't get one on our inspection day. He specifically chose to not inspect my water softener which had a leak that was missed. The bypass valve was leaking and created a flood in my garage and spare bedroom when I moved it to bypass. When he came to check on the water pressure for the house, he complained to me about driving out 40 minutes to get a water pressure reading. He discovered that my garage had flooded due to the leaky bypass valve and he chose to leave the water there, saying he "fixed the leak". He didn't do anything. He left my garage and spare room flooded and the valve was still leaking after he left. He also left my back door wide open. He noted that my RO system was low on pressure. All he said was that I needed to replace the filters. What he didn't check was that the valve was turned off and that there was a leak in the system that caused mold under the sink. Another simple thing that I discovered days after moving in. It's the attention to detail that is lacking here. There are things he just totally glazed over and chose not to inspect. If you want someone who actually cares about your house and that everything is in working order, and a company that stands by their inspection and their 60 day move in warranty, DO NOT choose this company. All homes are different. If your home has anything "out of the norm", Steve will not even look at it. He won't tell you that your shutoff valves are faulty and not standard. He won't tell you if your windows are difficult and nearly impossible to open. He won't tell you if your pool vacuum doesn't work. He won't tell you that your master bathroom tub faucet has a leak when it's turned on. He won't tell you your water softener has a leak. He won't tell you any of these things because he doesn't inspect or even look at any of those things. List of things I've already fixed less than a week living here that he missed: - replaced water softener valve ($300) - replaced washer valves ($250 and a huge headache. My shutoff valves were completely frozen and were from Canada and not standard) - replaced pool vacuum (wish he told me that doesn't work) - replacing RO lines (wish he simply turned this on and told me it leaks, price TBD) - Need to replace master bedroom faucet (he didn't notice it leaks when it's on) - Need to replace some windows (he didn't mention that some of them are almost impossible to open) - Garage door (he chose not to open it during the inspection because it was "blocked". $750) PSA, these are all things that I didn't know were broken and couldn't negotiate for in the BINSR, because he chose to skip over them. TLDR; 1/5 stars. They lack attention to detail. They lack integrity and don't stand by their 60 day warranty. They don't inspect "special" systems in the house like water softeners, pool vacuums, RO systems, and they don't even look at your shut off valves. It's a very generic, basic checklist inspection.

NPI was extremely easy to work with and very professional. Every employee I interacted with explained things to me in terms that I could understand, which is what I needed. Purchasing a home is a big deal, and they made the inspection process the easiest part! I highly recommend them!

I had a great experience with National Property Inspections, they were able to come out the following business day for my clients property inspection and did a great job. Alex was thorough and explained everything that he called out to my clients very professionally. Price was great as well! Would definitely recommend and will use again.

I've worked with Steve & Alex for almost 10 years! I use them for my own properties as well. They have been very professional & thorough for all of my clients who have used them over the years. I also love that there are always 2 inspectors on site at each inspection. Thanks for all you do!

National Property Inspections in Goodyear , AZ has an outstanding team. We got the above and beyond inspection service. The attention to details and quality of work is amazing. Our Inspector Alex T. performed an above expectations service! We could not be happier. We totally recommend this team if you are looking for a company the delivers honest work, quality and outstanding service.

Outstanding experience! The whole process was seamless from scheduling to the inspection. They communicated everything very clearly, was incredibly thorough, and made the experience stress free. I’d absolutely recommend them to anyone looking for a thorough home inspection team!!

We had such a great experience with NPI! The inspectors were so thorough and explained everything extremely well. Would highly recommend to anyone!