Intelligent Design Air Conditioning, Plumbing, Solar, & Electric

Tyler Manley did an outstanding job installing the Brita Pro water softener and Brita Pro water purifier systems at our home. All the work was planned and executed in a professional and efficient manner. The workmanship is excellent and the work area was fully cleaned afterwards. The resulting soft and purified water is great with clean clothes, hair and bodies and no more icky tasting water. My wife and I are very happy with the work and improved water.

**BEWARE**BEWARE**BEWARE**BEWARE Do NOT invest your money for a brand new A/C unit that shuts down on you in the middle of the night. They aren’t available but they have an idiotic answering service. They have been to my house 9 times and they still don’t have it right. A supervisor was supposed to call me today but NO phone call. They claim to be the best but they are the worst. I don’t care about how long you’ve been in business when contacting you. A HUGE mistake to go with this company. I will use every platform possible to tell people to NOT use them! I will also be in contact with my neighbors. **EDIT**They showed up for the 10th time on Monday after the service manager and owner called my husband. This issue that happened was on a Wednesday. My husband wasn’t even home. My husband gets the apologies but the wife, NOTHING. This is a lot like "sexism" to me. I never got an apology from anyone about what kind of stress this company has caused me and my husband. Obviously the unit is defective! But they left without my complete satisfaction and the same excuses every time. They ALWAYS need parts. UNACCEPTABLE! I’ve included what their service trucks look like. STAY far away from this business if you see them in your neighborhood! **EDIT #2** Two men show up late to the 11th visit to the SAME unit. One man(didn’t get his name) was very respectful towards me and was understanding to me being upset. The other man, Justin, was a complete jerk to me. He threatened a 12th visit and then went and cried to his boss. That was a mistake to send Justin. At the very least, look professional, Justin was not. This is a very SEXIST company. They have no idea how to treat a woman. These men were told that I wanted to talk to the owner, Andrew. I NEVER heard from Andrew. He is clueless. I don’t expect to hear from him either. **EDIT #3**Surprise, surprise; Andrew, the owner of this "company", finally called me. He was very defensive and not really that apologetic about his "company" visiting my house ELEVEN times on the SAME unit. He obviously doesn’t want to deal with a strong woman. I’m done with this sexist "company." I’m upset that my husband chose this "company" and I refuse to be treated like that. I ended up hanging up on him which isn’t like me. You’ve caused me too much stress that I’m done. Andrew can see what bad reviews result in. I hope to never see your trucks in my driveway or in my neighborhood again. **BEWARE**BEWARE**BEWARE**BEWARE

Fabian performed a very thorough and systematic whole house inspection to diagnose an intermittent low water pressure condition at my residence. Although he didn't find a smoking gun, Fabian was able to eliminate potential causes within the home itself and suggested external factors outside my control that could be causing the problem. Fabian recommended several steps I can take myself to help root cause the issue. Fabian spent approximately an hour and a half diagnosing the issue with no $ charge. Fabian was very professional and worked in a very neat and methodical manner. I will definitely ask for Fabian if I have plumbing issues in the future.

I can’t say enough good things about Ziggy the HVAC technician! From the moment he arrived, Ziggy was professional, knowledgeable, and incredibly courteous. He took the time to thoroughly diagnose the issue with our system, explained everything in simple terms, and laid out all our options without any pressure. What really stood out was his attention to detail and commitment to doing the job right. He treated our home with respect, worked efficiently, and even followed up afterward to ensure everything was running smoothly. It’s rare to find someone who combines technical skill with genuine customer care—but Ziggy absolutely delivers. Also great with the puppies!!

My compliments to Jack, TJ and Aaron of Intelligent Design for their professionalism and diligence in seeing that I got the best solutions for my issues regarding HVAC and plumbing. Jack did a great job in diagnosing my problem and cording the ID response. TJ put together a solution for my HVAC and plumbing issues and worked hard to earn the business for ID versus a competitor. Aaron came to address one issue and went the extra mile to begin resolving a completely separate issue. These three are excellent representatives of Intelligent Design and conduct themselves professionally, with empathy and understanding. Kudos to the ID team!

Ziggy did an excellent job inspecting my AC system. He was very thorough in checking everything and made sure to explain what he was doing along the way. His communication was clear and professional throughout the process, which made me feel confident that nothing was overlooked. I really appreciated the attention to detail and the time he took to answer my questions. Highly recommend him if you’re looking for reliable AC service!

Your team was very pleasant to work with which helped make the painful prices a little easier to choke down. They worked hard and did a fast good job. I appreciate the good work today in a world where good work is hard to find. Thank you Diana Moose (on behalf of Sherryl Harrolle)