Keystone Industries Inc - Restoration Renovation Home Repairs Services

I selected Keystone to build my backyard retaining wall for the following reasons: 1. The level of knowledge and experience shared with me by Luis Sanchez Sr. 2. The prompt, detailed quote from Luis Jr. 3. The illusion that I was working with a father/son family business (it is clear now they had nothing to do with the project past obtaining the quote) 4. The reasonable price When the crew showed up, it was clear that the Foremen had no real knowledge of the quoted plan. There were some inconsistencies with the prep work on day one (the site was not properly excavated/leveled, vertical rebar placed directly into ground, amount of quoted horizontal rebar not present). These were issues we wanted to discuss before concrete was poured. The second day, my husband and I both worked. I cannot adequately describe the level of shock we experienced when we came home and saw that, not only had the crew poured concrete without our "prior to pour" approval, but there were a lot of mistakes, or "miscommunications" as their team phrased it, with the design. The biggest one being the missing "L"-shaped support wall on the steepest side of the hill. When originally discussing the project, Mr. Sanchez Sr. explained the importance of having those "L"-shaped support walls, and also keeping the wall at least a foot away from our fence. On top of the missing support, concrete was poured right up to the fence line. Seeing these mistakes, we called and paused the entire project until we could figure out how best to proceed. We found several issues with the quality of the work that was done. When attempting to address these problems with Keystone Leadership, the response I received was that I was delinquent on my 35% "prior to pour" payment, and must pay immediately. I, of course, was never informed that the crew was pouring concrete. Had Keystone followed their own written contract, we could have addressed these problems before a 60 ft. wall was insufficiently placed in my backyard. This defensive response only heightened our concerns about the quality of work their team provided. I do hope it's not common practice for Keystone to threaten their customers for being in "breach of contract", and fabricating "delinquent" payments when met with any form of discord. This has been a very stressful and disappointing ordeal. The only thing we can do now is wait, and hope it doesn't fall apart.

I am extremely pleased with the top-notch exterior commercial painting and gutter installation provided by Keystone Industries Inc in North Portland. Their expertise and attention to detail are commendable, and the results exceeded my expectations. The exterior painting job on our commercial building is flawless, and the new colors have revitalized the entire property. The team at Keystone Industries Inc carefully prepared the surfaces and applied the paint with precision, ensuring a long-lasting and professional finish. The gutter installation was equally impressive. They expertly assessed our property's drainage needs and installed the gutters with efficiency and skill. Now, our building is better protected against rainwater damage, thanks to their exceptional work. Throughout the project, the team demonstrated professionalism, reliability, and clear communication. They were responsive to our specific requirements and completed the work on schedule, causing minimal disruption to our business operations. I wholeheartedly recommend Keystone Industries Inc for anyone in need of exterior commercial painting and gutter installation services in North Portland. Their dedication to quality and customer satisfaction is evident in every aspect of their work. Five stars for an outstanding job!

Keystone Industries helped me out with some sidewalk repairs the city forced on me a few years back and did such fantastic work that they were the only call I made this time for my driveway repair. Their crew was professional, respectful, thorough and timely. I cannot say enough about the value proposition that Keystone provides. Do yourself a favor and call Keystone for all of your concrete needs.

Hired Keystone to extend a concrete driveway and walk. They were great! Luis was responsive and communicative during the initial quote and the rest of the process. We got many quotes and theirs was one of the most competitive. The crew came out when expected and asked for my preferences along the way and took the time to educate us. Even though there was bad weather, they finished up quickly and took a lot of precautions so that the pour was not compromised. It looks great and we are very happy with the job

Keystone Industries replaced my sidewalk in front of my house, and they did a wonderful job. In less than a week they got the city permit, removed 37 ft of concrete and huge tree roots, leveled a very uneven space, got the city inspection and poured concrete. After this was done, the contractors replaced the grass that had to be removed and left my property neat. I am happy with my experience working with them.

Hired Keystone to replace our front steps and add lighting. After only a few months, half of the lights went out. I have called/tried to reach the company several times with no response. Initially, the work was quick and the company was good to work with, but as soon as they were paid - they disappeared.

Unmatched Siding Expertise from Keystone Industries Inc. When it comes to siding, there's no competition – Keystone Industries Inc is the best siding contractor hands down. Their team's skill and dedication shine through in every aspect of their work. The siding installation on my home was flawless, and the results have truly exceeded my expectations. If you're looking for top-tier siding services, look no further.