Norco Heating and Air Conditioning

My tenant called last week letting me know that his air conditioner had stopped working. I called Norco and was able to get a same-day appointment. The service tech came on time and seemed very knowledgeable in the way he quickly assessed the problem. The capacitor had gone out and he had the part on his truck and had it fixed within about 10 minutes. The whole process was very streamlined. The service call, part and repair was beet $300 with same day service. We’ve been working with Norco for 10 years. We’ve never had a problem with any of the service techs, but this one was definitely my favorite.

We are very pleased with our heat pump and mini splits installed by Norco. Robert serviced our heat pump October 2025. He gave us a lot of good advice, answered questions and helped us winterize the tray underneath our heat pump. Thank you, Norco

The entire Norco team was nothing short of fantastic. Professional and courteous goes a very long way in a world that sometimes lacks it. I had them replace my furnace in 2022 and when my A/C had reached the end of its life I didn’t hesitate to call them.

Guy from Norco Heating came out to see why my Lennox iComfort thermostat was not working and told me the thermostat was "obsolete". The problem is it was brand new 3 years ago and he tried to sell me another unit for $1,500. Once I told him that he backpedaled and tried to sell me another unit he happened to have in his truck. In my option they are NOT a good certified Lennox dealer and you should be very careful. Also, charged me $140 for his time to tell me my new, expensive, unit is now obsolete.

Had a great experience, from initial quote and detailed discussion of our needs, right through to installation where the crew asked detailed questions about the work to be done and where we wanted the wiring and pipes run. Wouldn't hesitate to recommend them.

I’ve used Norco now on a few different houses. They were always prompt each time. When you have a heat or ac problem you don’t want to wait. There were some minor issues with a few installs and they were back the next day each time to make things right.

Norco was great to work with through my attempt at DIY furnace repair. Between Lynn(Len?) in the warehouse being very helpful, receptionist going the extra mile to make sure the tech found my house and quickly, and Adam the tech coming out and fixing my mistakes within 30 minutes. The staff is professional and educational, had a great experience!