Orkin

I was truly excited about my service when I booked my appointment due to the experience that my sister received with Orkin and I Went in, hoping for the same experience. Well, that was truly not the case. Although my technician seemed very knowledgeable and was truly kind. It seems as though he was rushing. He didn’t take his time and check for holes like he said he would. He sprayed a few areas in my home. When he told me that he was almost finished, he just had to put down the bait boxes down. I asked him was he planning on doing the basement and I was told if you would like me too. I was a little confused because I thought there was already a part of the services for them to do the basement as well. When he put down the boxes, he never put the bait in the actual boxes and a whole bag of bait was left behind. So now I have boxes with no bait in them and because I don’t know how to open up the boxes myself and add the bait. I Followed up with customer service the next day when I noticed that the boxes were empty. I was told that a manager would get in contact with me the next Business day. I’ve called a few times and still have not received a call back from a manager. I’m truly disappointed my service Especially when I paid my money and the job was not completed.

At first i was a little disappointed in the service I received from the orkin employee. I had expectations that the dead and live ladybugs would be removed from my home during the service visit. The employee stared at me and kept on spraying without an answer when i asked if he could help remove them. I was left with live bugs crawling in my home. I called back to explain everything and was referred for Patrick C. to be sent out as he was more experienced per the operator on the phone. He arrived the next day. I showed him how the previous guy sprayed the home and unfortunately was told it was the wrong way and not done correctly. Patrick was very thorough opened all the windows and sprayed every corner in and outside the home, along with other areas as needed. He even went the extra mile to grab a tool to help get rid of some bugs i couldn't reach on a high ceiling window to clean up and get rid of them. After Patrick's visit I started noticing lots of more bugs around the house dead and able to clean them up. I am very relieved that my home seems to be bug free now for a couple days since his visit and happy with the service. I will be requesting Patrick for now on. Orkin should be proud to have such a valuable employee.

My experience with Orkin Exterminator are always Good. This particular time 11/04/2025, Was the best job I ever received from them. This Orkin technician/Exterminator was very detailed and informative. I believe his name is Darren Alexander. Darren did above and beyond. The most important detail was his knowledge and informative information. Thank you so much Orkin as a pleasure doing business with you..

Orkin was the Best! Great service & best price! Nicole was Exceptional - very professional, knowledgeable, thorough in looking over our property & cheerful to work with. Same for the 3 men who applied the Treatments to our house & property. Great Team!!! Highly recommend!

Matt from Orkin bensalem is absolutely outstanding! He handled my rodent extermination with professionalism, knowledge, and genuine care. He was very informative, explained everything thoroughly, and provided excellent customer service. What really impressed me is that he even went above and beyond by helping with another property through another agent. Matt truly knows his job and does it extremely well. If I could request anyone from Orkin, I would always ask for him. He deserves more than 5 stars. He deserves 5 stars plus! Highly recommend Matt every time.

Andrew was great. Went into crawl spaces and sealed any openings that mice could get in. Attentive to detail. Called bf to tell us he was delayed which was fine.. never know when previous job will take longer. Planning to come back for dry zone areas.

Orkin called ahead and was right on time. Your representative Mat was a real sweetheart. Took care of business, spraying and leaving traps all over. He was an angel! Very personable and very conscientious! Hope we get him next time someone comes out. Thank you!