Orkin

Ants everywhere due to account and management incompetence!! We started seeing small ants coming up floor board in May after having work done in crawl. Had a baby in March so scheduled consultation and follow up quickly. Guy was wonderful sprayed in crawl and on board. He had us check for leaks and seal up floor. Month later our follow-up cancels so we go out. Few hours later we see Orkin spraying our bushes on camera!! We discover they sprayed for mosquitoes not ants. Month later the ants are back! We call to fix the issue and instead they keep telling us we have a mosquito package and first available appointment is week out. Refuse to expedite or refund. Now the ants are everywhere including our baby’s room, counters, bathroom, dining table, closets and couches. It took 4 agents to finally resolve. However, the infestation is now so severe due to such horrible service and massive error that every single room has ants. Update: Orkin finally came on 8/26 and hundreds of ants are out eating the gel in kitchen and bathroom. Unfortunately, the gel lost potency after one day. Long story short stay away from Orkin. We even tried calling the number below after review and they still did nothing. Orkin is a terrible company

I wish if I can give it more stars.. I was very impressed with the service. Mr Khan Explain every step of the treatment before applying..I will definitely going to recommend and friends and family to this company.. Excellent customer service..Keep up the excellent work.. Thank you

After several calls in July to finally schedule an appointment for mid August the serviceman never showed. Now in October after several more calls to schedule an appointment a tech called to say he was available to come by. Though extremely polite and personable he wasn’t "certified yet " to change the termite nate’s on my property. Felt like a placate visit for the delays. Plan to schedule a follow up to have the baits changed.Orkin should do better.

I was very impressed with Giovanni, the Orkin representative who was there to deal with a serious roach infestation. He was smart, knowledgeable, confident and answered all my questions. He was the first person to actually listen to the history and details of the problem and develop a plan accordingly.

Very helpful and thorough first visit with Orkin! Giovanni came and even had to wait for me since I didn’t hear him the first time he called and rang the door bell! I’m hoping that all the thorough work pays off to get rid of these cockroaches!

Worker arrived unprepared to remove yellow jacket nest above my 2nd floor bedroom window. He said he was filling in for original person who was on vacation Other than a spray can he was not equipped with a ladder, safety suit or anything needed to remove the nest. He was very apologetic. Our charge card was used. Spoke to rep, who was also apologetic. He assured us that this will corrected , but not until next week. Not fun having buzzing bees at the entrance of your home. Hope this problem will be taken care is quickly. To be continued..

I had an appointment scheduled 10-12pm and I waited the entire time slot, but the technician never showed up, and no one even bothered to call. I reached out customer service twice to ask a call, but I got no call back. Extremely unprofessional and frustrating. Now I understand why this company has so many 1-star reviews. I would not recommend wasting your time with them.