BETTS PEST CONTROL INC.

Serena is a wonderful person who came and did an inspection on my home. She spent an hour on her inspection whereas other techs and companies have spent 5 minutes and asked me to pay thousands of dollars for their pest services. She is honest and hardworking and I’ll definitely be using Betts and Serena whenever I need services.

Serena is absolutely the best!! She came in explained exactly what we had going on in our rental and talked us through the entire process! I can't say enough about her level of professionalism and kindness! And the price was very fair! A+++

We love their quality of work they do. Our guy that sprays is very good at his work, very friendly and listens to what kind of problem you are having. We dont have the problem with spiders like we had before they started spraying. I highly recommend Betts Pest Control Tina and Doug Lovendahl

I’ve used Bett’s Pest Control for the past 5 years in my two houses as well as rental properties that I’ve managed. Matt services my home and is very thorough each and every time and the office staff is pleasurable to deal with when paying my bill as well. I highly recommend Bett’s Pest Control to any and all of my friends and family!

Very poor customer service and deceptive business practice. I was set up on a quarterly insect extermination service. I wasn't able to be at the house for one scheduled appointment, when I called back they said they would now need to come out every two months instead of every three like we had originally established. I just seems like they are trying squeeze for the most money and it seems unethical to randomly go from four treatments per year to now six. I will be taking my business elsewhere.

Our experience with this company was astoundingly poor. We used them for two treatments - an initial visit and a follow-up. There were no issues during the first visit. On the second visit, my wife paid with a check that was given to the technician at our home once services were rendered. This check was then apparently lost by that technician, which is an egregious mistake. We found this out when we received a call from Betts a month or two later regarding an unpaid invoice. Mistakes do happen, however, so we paid over the phone with a card. It was verbally confirmed that everything was squared away on our end. We received yet another call regarding this unpaid invoice a couple of months later. At this point, having attempted to pay twice and concerned that we were getting scammed, I refused to pay a third time. The good news is that I did get to pay it a third time... through collections. The incompetence displayed by the employees at this company are astounding and unforgivable.

I've been working with this company for almost a month. I'm so over it. I've had some trouble with raccoons and I've had to practically hold their hand to help them do their job. I have my house rigged with cameras so I can see when they come and go. I left a key several times for them because they needed to get inside while I was at work and they say they'll come and they don't. When I have left a key and previously told the dispatcher and the technician to go through the side door, they instead, took the time to move the blockade I had built and the tape ripped off part of the paint and my drywall. When we've decided on a plan of action, they go AWOL for near a week. They say they're going to check the traps and sometimes they don't. It's been extremely frustrating having to repeatedly call a supposed pest removal service just to go down and look in my basement. AND THEN THEY COULDNT EVEN DO THAT RIGHT.