Mayes & Sons Plumbing Co.

This is the second service call we have had through our warranty company that Mayes has done. We are a bit rural, so service providers usually have to travel, but we were lucky enought to have Mayes asigned to us twice. First was a toilet repair and then a faucet issue. We have been VERY happy with the service. Tony was our technician both times and he is so friendly, knowledgeable, professional,and efficient. He remembered us from the previous service call, which was very nice. We would definitely call them again for any future repairs, and will be requesting Tony! Thank you!

I made the mistake of self installing a hot water tank I bought at Home Depot. John and Preston went beyond the call of duty today returning my old water tank to Home Depot and getting a new one installed quickly. The work is also very tight Looks way better in my mechanical room

I wish I could give zero stars, one of the worst experiences ever. I have water leaking from my ceiling and when I informed them it was coming from the pipe I was told that it wasn’t. First they change the wax ring on the toilet but a week after water continued to leak from my ceiling. They came back a second time and opened up the drywall but the day they finally came the pipe wasn’t actively leaking. Instead of waiting for the leak to occur again to see where exactly it was leaking from the pipe the plumber stated he believed it was coming from my roof. I had a knee roof installed in 2023 so I knew that couldn’t be the case. Fast forward a week and my ceiling was leaking water and I was able to see where it was leaking from the pipe. When I tried to have Mayes and Sons plumbing return I was informed by my home warrant company that the technician stated the leak was because of my roof and they completely closed my request. I was informed i either had to pay another $200 deductible or wait 7 to 10 BUSINESS DAYS for them to decide if the plumber made a mistake, even though I have video evidence. I ended up paying another deductible but I made sure they weren’t the ones returning. People don’t pay for assumptions and lazy workers we need results!!!

I recently had Mayes & Sons Plumbing address a few plumbing issues and install a new hot water tank, and I couldn't be happier with the results. From the initial call, their team was professional and responsive. They quickly scheduled an appointment, and the technicians who arrived were courteous, knowledgeable, and efficient. They clearly explained the plumbing problems and provided solutions that made sense. The hot water tank installation was seamless; they handled everything with expertise, from disconnecting the old unit to setting up the new one. The work areas were left clean and tidy, which is always a huge plus. It's clear that Mayes & Sons takes pride in their craftsmanship and genuinely cares about customer satisfaction. I now have perfectly functioning bathroom and a reliable new hot water tank. I highly recommend Mayes & Sons Plumbing for any plumbing needs, big or small! ---

Emergency call because septic pump went out. Showed up the same day! The employees were friendly and very pleasant. Came back to finalize repairs and once more to make sure working. Awesome service and great price!

Alex, the technician, fit me in a day early and was exactly on time. He fixed my hot water tank quickly and efficiently. He was polite and did everything as he said he would.

Highly recommend this company! Called and they sent someone out same day. Justin was super nice and was able to solve our clogged drain quickly.