Gahanna Plumbing & Drain

Jacob was very helpful in fixing my issue with a couple clogged drains. Especially with me being a new homeowner, I was definitely put at ease with his help. Thanks Jacob!!!

This is not my first time receiving service from Gahanna Plumbing and Drain. I received excellent service from Rodney which made me a return customer. Both Rodney and Nick arrived on time and were very courteous and polite. They fixed my problem and explained what caused it. Nick also informed me on how to prevent some of the lint buildup in the drain from happening again which I really appreciated.

Friendly engagement from the first call. Robbie, the plumbing technician, was excellent at his job but even better as a human being. My son kept peppering him with questions while he worked. Robbie patiently answered as a teacher while he worked. He was so kind. I will absolutely be calling Gahanna Plumbing & Drain again.

No, I was not satisfied with your price — nearly $400 ($394) to unstop a kitchen drain! That was ridiculous! Refusing to give an estimate over the telephone is only a way to be non-transparent about the cost of service. You wait until you are at the location and the frantic homeowner is in front of you, then you spring a price-gouging number. The homeowner agrees to whatever the cost out of desperation. Thank God I refused your service and called around and found a small plumbing company who quoted a price over the phone. The quote for my simple clog job was $169. He came out, did the work (in 15 minutes), and I was a very satisfied customer. I understood if the job proved to be more complicated, the cost would increase — that was fine. You should consider that approach. Your customers will appreciate knowing in advance to not waste your time or their’s.

We had a great experience with them! They were able to come the day after I called for an appointment. The plumber fixed our 3 issues promptly and was friendly and explained things clearly. The last few plumbers we have used were disappointing, so we are relieved to have found this company.

Brian was amazing. I needed a new valve installed for my refrigerator water line and it was evaluated and installed in an hour. So speedy and done well. Thank you!

BEWARE - this business took advantage of my elderly neighbor. they OVERCHARGE significantly for service. simple 15 min job they charged almost $1000. stay away! there are plenty of reputable plumbers that charge reasonable prices.