Mission Plumbing, Heating & Cooling

Did a great job. Showed up on time, did what we agreed, no added cost or "we need more money for XYZ" ect. Also, never tried to upsell me on a more expensive system. I would definitely recommend and use again. Quality craftsmanship as well. The sheet metal work was outstanding. I only got a new AC, the furnace in the pic is a few years old and was already here.

I called on a chilly Monday morning because our 5yr old furnace refused to light & I have an elderly parent here that is always cold anyway. Another company said Friday was the earliest they could come. MPH&C scheduled us for an "after hours" appointment & came just after 6pm. Christian, the technician, came in, got right to work & 20 minutes we had heat! The total bill was less than the other company's service call fee too! As a retired Realtor I've worked with many HVAC companies over 4 decades in the business, this was excellent service. 5 STARS! I highly recommend MPH&C & kudos to Christian too!

We worked with mission heating and cooling twice for plumbing related issues. Their technicians and sales team were very competent and professional. They came to our house really quickly. From my limited experience I would recommend them.

My monthly maintenance for my HVAC and tankless water heater were transferred from Ultra Heating and Cooling when the owner retired. I was very happy with Ultra, but disappointed in Mission. They miss appointments and reschedule them. My furnace check lasted 11 minutes and resulted in quotes for $848 and over $2000 to clean my furnace. They sent the wrong tech when I first requested tankless water heater maintenance. Then they said my tankless water heater maintenance that I paid $127 for with Ultra was only good for a tank water heater, and they wanted me to pay over $200 for that. I am getting a new HVAC system and did not ask them for a quote because I am so unhappy with their service. I will not be using them for anything in the future.

Buyer beware. Be very careful dealing with Mission PHC. They installed a completely new HVAC system for us but the entire process was and remains substandard. The AC system didn’t function correctly from the beginning and it took numerous service calls and return trips to assess and correct the problem. They kept fixing the wrong thing. When it was time to switch to heating there were problems there too. Now they are ignoring my requests to fix the remaining problem, one their installation tech created. It is virtually impossible to get a human on the phone and I have spent numerous times in hold purgatory. I would not recommend them and now I’m stuck with them. Be careful.

James was very professional and genuine. I feel he was honest and very straight forward. The two techs that came out to replace my pipes were professional and very informative of what they were doing every step of the way. Definitely will use mission in the future as well as recommend them to friends and family.

Thank you to Nabate at Mission Plumbing Heating & Cooling for your tenacious dedication to serving customers. We are grateful Nabate came and tested our system and found a gas leak that was pumping high carbon monoxide into our home while we were having family time on a Friday evening. He diagnosed the problem and we promptly turned off the furnace saving us from gas poison! He also checked the carbon monoxide levels in the other parts of the house to verify that it was safe for our family to be in our home.