Fayette Plumbing & HVAC

I cannot say enough about this company. They have sent the most competent crew members to our home. The receptionist (Jennifer?) has gone out of their way to schedule getting life back in order each time. Our experiences now include HVAC and water heater care or replacements. They always given us all the options without the pressure sell and made us feel secure that we were getting the best equipment for our home. Meanwhile, on one particular occasion, the work had to be done while my elder mother was the only receiving person at home. She was made utterly at ease. I have heard of their Club Blue subscription and need to sign up.

We had an emergency air conditioner issue in the heat of the summer. We called and spoke to Jennifer. She was polite, professional, and knowledgeable. She got a repair technician out very quickly. The repair person Kurtis was very professional, did a thorough system diagnostic, found the issue, explained it to us, and after we agreed he ordered the part immediately. We had a such great experience that by we signed up for the maintenance HVAC program called Club Blue. I highly recommend calling Jennifer if you have any heating or ac needs!

I have used Fayette Plumbing and HVAC for my HVAC systems and for my new water heater. During the installation of my new water heater it was discovered my water pressure was too high. This was a problem that started with the construction of my house 21 years ago.The guys came out and made the necessary adjustments in a timely manner. I am so pleased with the service I have received from this company. I will certainly use them again in the future if a need arises and I give them my highest recommendation.

Scott’s team are immaculate. They are truthful and genuine. They helped resolve a shower pressure issue for my family. They were on time and courteous as well. A+ team

Plumber showed up on time, was courteous, thorough in finding and solving the problem, and fixed it perfectly. We will certainly use Fayette Plumbing and HVAC again, and recommend them highly!

The guys that came out were incredibly professional, quick, and great to have around. For context, this Easter, on one of the first warm days we have had this year, our HVAC gave out while we had family over. We were roasting in the house like a turkey in the oven. They inspected the next day, and got us on the schedule super quick. Thank you all for the help. The new system cooled the house down way quicker than we expected.

Initially, AVAC system installed 10/2022. We elected to have FHS do the work since work performed on our plumbing was excellent. Then even against advice from friends and family we decided to have FHS installed the HVAC. Not until March/April 2023 did we attempt to use the HVAC. If failed to turn on. Reason: algae plugged a drain which prohibits a float switch to permit the HVAC system to work. The system should not have had algae since we had never turned it on till 6 months later. Five times or more till May 2024 we continued to have this issue. Cost to date was $450.04 to temporarily address issue. FHS said we needed to purchase a $90 tablet every 3/4 months to prevent this from happening. The one time we did, it became plugged up within 7 weeks. Furthermore, we paid for "Comfy House Inspection" fee of $19.95 each month with assurances to address any issue with plumbing, heating, & air conditioning. No time in this period was there another countermeasure suggested to fix our problem. This last time in May 2024 the technician said our return had fell off the HVAC system & another flex line had become detached. Tried to work with FHS, they failed to contact us within a week of emailing and calling. FOOTNOTE: all duct work is not covered under the warrantee only the hardware for cooling. Today, we cancelled comfy house and using those monies to pay another HVAC company to fix their mistakes & bilking us for money with a sham scheme to sell you algae tables which were never disclosed to us before our purchase. They can not be trusted to do the smallest of the right things, so how should you trust them to do the bigger thing. Listen to friends and neighbors, call around, get quotes, ask questions and just maybe you won't be hoodwinked like we were. Most of all insure the warranty covers not only the hardware but the supporting items that should be covered for more than 30 days from installation. By the way, the last 5 star ratings they managed to receive were in 2021.