Automatic Air Conditioning, Heating, Plumbing & Electric

I have been looking for a reputable company that wants to take the time to do a quality job evaluating and servicing both of my HVAC units. I have had very poor service from a variety of other competitors. It stuck out to me when the Automatic van I saw said "since 1943". My downstairs A/C unit was not turning the heat on and the diagnosis came back that the unit needed to be replaced. I wasn't looking forward to the price to replace the unit, but the financing Automatic offered was exceptional. Being reassured when the time came to replace the unit was when several very experienced and professional technicians came to do the install. The lead installer even came and introduced himself and asked if we had any questions. Cameron came back out when I had questions about how to change the filters in the unit. Thank you to everyone at Automatic! I look forward to to a great working relationship in the future!

I was receiving estimates in July 2025 to replace my air conditioning unit, and Chris Lewellen came out. Chris was very knowledgeable, courteous, and kind. His estimate was also very competitive. Although I felt no sales pressure, I did feel the pressure to give them a 5 star rating if I were to choose them. I heard a lot of emphasis on that they are the only company with a 5 star rating. I would surely have given a 5 star if that were my experience but not because that was the expectation. Ultimately, out of the four estimates I received, I went with a company that I already had a relationship that was very competitive with no sales or ratings pressure. I would certainly recommend Automatic for their knowledgeability and fair pricing, but the pressure for a five star rating gave me pause.

James Voyles did an excellent job servicing our heater! He was very professional, knowledgeable, and detailed with making sure the heater units were serviced properly! Freddy, the plumbing technician, also came a few days prior and provided these excellent qualities as well!

Cameron, Lane, and Jason were all so trustworthy, respectful, and professional! Cameron first came out to do my annual heat check and went above and beyond to also check my water heater and showed me that it needed replacing. Lane and Jason replaced that water heater today and did a fantastic job. Jason took a lot of time to show me all the work they did and the way the water heater works. These guys deserve all the gift cards in the world. I’m extremely impressed with Automatic on the whole, including the ladies in the office who are always delightful.

This was my first time using Automatic, and they were absolutely fantastic! My AC went out a couple of weeks ago, right around the same time my sump pump stopped working. I called first thing in the morning, and within just a few hours they had both HVAC and plumbing technicians at my house…which was such a relief with the Memphis heat. Blayze and Tristan from the HVAC team arrived first. Within 15 minutes, they diagnosed the problem, my compressor was completely out. Blayze walked me through everything, showed me the damage, and provided a quote on the spot. He explained they could fix it right away. As a woman, I’m always a little skeptical about being upsold or taken advantage of (I even mentioned that to him!), but Blayze immediately reassured me. He said, "No ma’am, I would never lie to you," and continued to show me even more details about the issue. I really appreciated his honesty and transparency…and most importantly, I trusted him. I usually have a good sense about people, and both Blayze and Tristan struck me as genuine and trustworthy. On top of that, I have a large German Shepherd who isn’t usually thrilled about strangers coming in and out. I warned them, and they were cautious and respectful. To my surprise, my dog actually warmed up to Blayze…he even played fetch with him! That honestly made my day. While the HVAC team was working, Freddy from the plumbing team arrived. It was a full house, but he jumped right in and headed to the basement to check the sump pump. Within about 15 minutes, he had answers. Like the others, he took the time to show me exactly what was going on rather than just telling me, which I really value. All in all, these guys were incredible. I felt safe, respected, and never pressured. This kind of service…the kind where you know people truly care about their customers…feels rare these days. Because of this experience, I will definitely continue giving Automatic my business. Thank you, Automatic!

Wesley was excellent- he came out to service our upstairs unit this morning. He did a great job and was so polite! He even noticed we had gas logs in the fireplace and asked if we knew Automatic also does maintenance on those.

Automatic did an outstanding job replacing my upstairs HVAC unit and furnace. Timely communication, professional install, couldn’t recommend them enough. Robbie, Jeffrey, and Chase did an amazing job. Chris was great to work with for the quote and helping to decide which unit is best for my home. Amy was very responsive and guided me through the paperwork/billing process. 10/10 highly recommend. If you need a job done and done right, don’t look anywhere else