Plumbing Solutions of Idaho

I was referred to Plumbing Solutions by another plumbing company that couldn't get to me for a while. They were able to schedule me the next morning. I was thinking that we just needed some maintenance done, and was shocked to hear the recommendation was to replace to toilets. Wasn't quite planning for that, so there was a little sticker shock. Hadn't researched costs, but went ahead to save time in my busy schedule. Tom was pleasant and worked quickly and efficiently to get all 3 toilets replaced. He happily had no problem with my request to change out the flush handles so our hardware still matched with the rest of the bathrooms.

We had a great experience with this company. Even though we’re existing clients, we don’t use them often—and they still came out within two hours of our call. Drew was fantastic: meticulous, extremely capable, and quick to assess and fix the problem. He was also easy to talk to and genuinely kind. Excellent service all around. Highly recommend!

Dylan and the team were absolutely fantastic from start to finish. I had a tricky project in a 100-year-old home that involved installing a tankless water heater and relocating a washer and dryer to another room. Many plumbers I’d contacted before were quick to discourage the ideas or overcomplicate the costs, but Dylan approached everything with patience, creativity, and a genuine interest in helping me find the right solution. She took the time to understand what I wanted for my home, walked through different options for water heater placement when the basement plan didn’t pan out, and ultimately came up with a great solution to reroute the plumbing to the main level. The washer/dryer relocation was another complex job, but they handled venting, drainage, and even coordinated an electrician to move the 220V outlet and tidy up a few other electrical issues while he was there. When a couple of small things came up at the end—like a bit of chipped paint and some scratches on an appliance—they immediately made it right with a discount and clear communication. Throughout the entire process, Dylan was responsive, respectful, and easy to work with. I couldn’t recommend this company more for anyone dealing with tough, older-home projects or looking for a team that truly values problem-solving and customer care

Same day non urgent service within 2 hours that I booked. The maze of the new sinks drain system was done So efficiently and well by Tom. He was knowledgeable and also took the time to help me literally chase down my crazy doodle Cooper through the neighborhood when I forgot to close the door! Highest-rated referral possible. I offered a cash tip but he refused. wonderful company to hire such good humans.

We had a toilet that was rocking as well as it was time to replace it, so, I called on a Saturday and was surprised that they had an answering system on the weekend. The answering system set us an appointment for Monday morning, and I was impressed they could come so soon. Evening just went up from there. Tom shows up at 8:30 am Monday morning and evaluates our situation. He showed us a price that was more than reasonable to fix the problem and replace our toilet. Less than an hour later, he comes back with the toilet and gets to work. Even though the people that originally put our toilet in had done it in an awkward way, Tom was able to remedy the problem that was causing our toilet to rock. He also picked this out. Beautiful toilet is much better than the one that we had before. Not only any replace it, but he cleaned up everything around it from the removing the other toilet. I am 100% satisfied, and will call them next time. We have any plumbing issue! These guys are awesome, respectful, and just all around do a great job

Andrew Perucca recently completed a water heater service at my home, Andrew was super friendly, knowledgeable and professional. He completed the inspection, drained and flushed my water heater, gave me specific items that he felt needed attention, no sales pressure just information and evidentiary support. (e.g., water staining to indicate past leak) I would absolutely use their services again in the future.

Tom was excellent and I appreciated his honesty. A tech from another company recommended a new water heater, but Tom showed me how the problem was likely misdiagnosed. He took the time to explain the likely cause of the issue and recommended some free steps I could take to prolong its life (it’s only 8 years old). He could have just given me the bid and sold me a water heater. I was impressed by his honesty and willingness to teach me and show me things about it. I have added Plumbing Solutions of Idaho to my phone’s contact list as a recommended plumber and will call them next time I need services. Thank you!