Williams & Fogg

I arrived home from work and my kitchen sink had somehow caved a fell completely under the cabinetry. I googled the closest business to my house and Williams & Fogg popped out. I immediately called and the technician arrived in 2 hours to fix the problem. The two guys that arrived were very professional, comical and provided me with a decent repair fee. I hope to never have to repair any plumbing any time soon but if I do... I'm calling Williams & Fogg!!!

I have been very happy with Williams and Fogg Heating, Air, Plumbing, and Electrical Company. I initially found them on Service Master and they had competitive prices compared to other companies I looked at. I have used Williams and Fogg a couple of times now for heating/air as well as plumbing work at my mother-in-law’s house. They have done installation as well as maintenance. Everything turned out perfectly – they were prompt and did very good work. they know how to stop a leak. I would recommend them.

I needed multiple services addressed and Doug from Williams & Fogg provided excellent service. His work was fast, professional, and excellent. He repaired the gas flex line, installed a new garbage disposal and new water heater. The administration provided by Bonnie was excellent too. I would not hesitate to use Williams & Fogg as a result of my experience with both Doug and Bonnie. Thanks for a great job!

My husband and I are very pleased with the service from Williams & Fogg. The staff provides excellent customer service. When obtaining our air conditioner unit, their expertise and efficiency was exceptional. They treated us with kindness, compassion, consideration and respect. We were even able to finance in-house. The office manager is very helpful, always making sure that there has not been any issues with our unit since it has been installed. I have recommended Williams & Fogg to our neighbors. I would highly recommend Williams & Fogg as the best company in the Petersburg, Colonial Heights, Chester and Dinwiddie area. Excellent service, knowledgeable and experienced staff. Always ensuring that our needs are met. Great rates for in-house financing!

I had this company come out to my house for HVAC service! I purchased the unit from them I had full parts warranty! I explained that I had warranty before they completed the job!! It ended up costing me $400+ dollars! This company is a total ripoff I will never use them again!

I called and set up an appointment for replacing a toilet wax seal and a dripping faucet repair the next day between 12 - 2. The next day, no one shows up at all. I call them around 2:30 and they tell me their guy had to shower and was running late. This wouldn't have been a problem if they had taken the time to inform me he would be running late, as I was on a strict schedule for the day. I end up just re-scheduling for the next morning. Next morning, guy comes out and fixes the toilet which was great. However, he ends up saying he doesn't have the proper tool to fix the sink. This would not be that big of a deal normally, except that he attempted work on it without the proper tool and somehow made it worse. The faucet now barely works at all - it just drips a little faster when we turn it on. Called back a few days later stating the faucet is now in worse condition than before they paid us a visit. They simply stated we had to pay for a technician to fix it. First, he told us the day before he couldn't repair it with his tools. Second, I wasn't asking for a repair, I was asking for them to undo the damage they had done. Quite frankly, with the price of the wax seal repair being one of the most expensive I've heard of at $165, and that along with breaking my faucet, I'd stay away from this service.

I used them recently to replace a nearly 20 year old AC/furnace in my home. As a first time home owner, I thoroughly appreciated their expertise and professionalism. Ron, his brother (I’m so sorry I can’t remember your name) and Harold were all a pleasure to work with and deal with. They were communicative and polite and willing to help me answer any questions I had. I will absolutely use them again. I also greatly appreciate their speediness on getting in the parts they needed during a time when people are struggling with supply costs and availability during the pandemic still. I am happy I found them.