The Plumbing Ministry

Extremely unprofessional. I hired Plumbing Ministry to install a Moen automatic water shutoff in my new home. The technician was given access to my home before we moved in. A month later, I was inspecting my crawl space and noticed that my $700 sleeping bag was in the corner where the installation had been done. It was covered in dust and had a hole in it. The technician had clearly taken it from my belongings and used it as a pad while working under my house and left it there! The technician is the ONLY person who had access to my crawl space since the home was purchased, but Plumbing Ministry denied that their employee did this and refused to compensate me for the loss.

I recently had sewer drain replacement work done by The Plumbing Ministry , and I couldn’t be happier with the experience. From start to finish, the team was professional, knowledgeable, and efficient. They explained the process clearly, completed the job on time, and made sure everything was done right. The quality of their work really shows, and they left the area clean when finished. I would highly recommend them to anyone looking for reliable plumbing services!

EDIT: ***See the owner's response. Note the total lack of empathy or ownership for the mistake. Do you really want to do business with plumbers who don't even try to help when something goes wrong, especially when it affects somebody who had nothing to do with the job? I would encourage everyone who is thinking of hiring this company to think twice - read all the negative yelp and google reviews to see what you're really getting into when you hire the Plumbing Ministry. One review even notes that the only positive reviews are from real estate agents who want the bare minimum done. I would highly encourage anyone reading this review who has had problems with the Plumbing Ministry to reach out to the El Cerrito City Department, Better Business Bureau, California Department of Consumer Affairs, and California Attorney General's Office to file a complaint.*** My neighbors hired the Plumbing Ministry to do some plumbing work. This involved the company coming on July 24th and digging up the pipes in the street area between my neighbors place and residence. They then proceeded to accidentally cut our cable and wifi service line, which resulted in a brief interruption to cell service. As of today, July 28th, the wifi service still has not been fixed. The Plumbing Ministry has not offered to resolve this situation in any way whatsoever. They first tried to deny they had anything to do with it, but after confronting them, they told me they would contact the office and the right people to get this fixed. Since I had not heard anything from them and no work had been done to restore access, I called the office number for the plumbing ministry. I talked to the owner who was apathetic at best, denied all wrongdoing by stating that our cables were unmarked (which does not seem like a reason to cut them in the first place), and told me that there is nothing they can do. Wifi may seem unimportant to most, but as somebody who works remotely, I find the apathy and the lack of ownership taken by the Plumbing Ministry to be appalling. I believe my experience to be indicative of the work they perform and the service that they provide as a business.

Sewer lateral replacement. Dug out the wrong place at first and ruined a huge section of my yard. The driveway repair was awful and is already cracking. Took multiple days for them to finish the job with a huge hole in my driveway. Didn't care to make it right when asked either. Stay away.

I called the Plumbing Ministry from a referral, and I am so glad I did. They came to inspect my sewer lateral, only to discover that a previous sewer job one year prior (by a pretend plumber) was not up to code. Image how disappointed I was over the large amount of money literally down the sewer. The Plumbing Ministry came and made the repair, did my sewer lateral, and it passed both the City & EBMUD standards. The staff was always timely, courtesy, respectful, and hard working. KUDOS to Louis and his team!!

If you're in need of dependable and comprehensive plumbing services, Louis Ray and his team at The Plumbing Ministry are an excellent choice. They specialize in a full range of residential plumbing services, from trenchless sewer replacement and tankless water heater installations to earthquake gas valve setup and sewer video inspections. Louis brings vast experience and a commitment to customer satisfaction to every project, ensuring timely, quality-driven work. With a reputation for reliability in the San Francisco area, The Plumbing Ministry is a trusted partner for both new builds and remodels.

Had a major sewer backup, they came the next day and put a clean out and had to replace the old clay pipes going to the street. The workers were very efficient, polite, and cleaned up after themselves. The next day after noticing a small water leak I called and they sent somebody that very afternoon to fix the broken sprinkler. Was very happy with the work and the service and would definitely recommend them.