Orr Plumbing Services LLC

Had a backed up toilet from toilet paper. Within 2 hours of my service call Duke arrived and unclogged the toilet. Plus he fixed the running on after flushing by installing a new part. Excellent customer service and very friendly and professional.

Wonderful company to deal with. We had a broken water heater and they were able to have someone come out quickly and take a look at it and give me an estimate for replacement. The estimate was very reasonable and despite some challenges with the pipes, they were able to replace my old system the following day. They were great to deal with and extremely professional. I'll continue using Orr for the foreseeable future.

Great experience getting a water heater replacement. They were able to do it next day and for less than everyone else I could find. The installers were very nice and professional and did a great job. They'll be my goto company for all plumbing needs.

They are responsive, investigative as to the cause of the issue, aggressive in addressing issues, easy to schedule, polite, nerds of all things plumbing, and a family business. I hired them to replace a water heater and they put in the hours trying to rectify the seemingly faulty new heater. I did not get the feeling they were trying to upsell or price gouge. If you are like, "Who can I even trust to do a good job at a fair price?" I highly recommend Orr as the answer.

Daryl is just awesome. He provides such great customer service. His mannerism made me feel comfortable with moving forward with his company. He was very patient. He explained what it is that he was gonna do I mean, I can go on and on. If you’re looking for a great plumber, go to Orr Plumbing I guarantee you won’t be disappointed.

The team at Orr Plumbing have helped me twice now on some critical projects over the last two years. Daryl, Dale and Suzy are a pleasure to collaborate with and their team gets the work done quickly and efficiently. It's genuinely amazing to see the end result. In my case, a big hole in the ground just disappears as if it was never there, except for some shiny new fixtures! They're super responsive and engaged and what I like best is that they're always available by text to answer questions. There's many times where they've managed to advise me remotely too, which is a great confidence builder as you also start to learn what issues to be alert for in future.

In less than 24 hours, I spoke with the receptionist from Orr plumbing,I forgot her name .I was able to explain my situation and frustration , when I say she was very empathetic and jumped rite on it. She listened to me rant and then explained everything to me . Made my day. This is what I call customer service. I love to see companies not only LISTEN TO THE CUSTOMER, But understand and emphasize with the customer. They will always be a 5 star in my book . Thank you so much for all your understanding. They will be taking care of allllll my plumbing needs!