Case Plumbing & Sewer

Daniel came out and fixed my toilet problem so efficiently and quickly. He was so courteous and pleasant. He explained everything before doing any work. I will definitely be using this business in the future for any of my plumbing or AC needs. I give Daniel 10 stars!!!!!@

1 star to the technician. 5 stars to the Great customer service. The toilet was fixed during the second visit.

Dale came and conquered my mother kitchen pipe and bathroom. He was super personable and over all so nice! Did what was needed and was very honest! Wish o could give him more than 5 stars

Roughly two years ago, Joe Cool installed a Daiken unit and replaced old air ducts at our residence. We opted to pay a monthly fee that covers a system check every 6 months. Joe Cool has never sent a rep we didn’t like but there is one in particular that we think very highly of, Javier. He is always thorough and has kept our unit in top notch condition. Joe Cool offers many add-on features which Javier shares with us, including how each may benefit us. What we have come to appreciate however, is that Javier never comes across as a salesman. He treat us with respect and truly cares that we are satisfied with products and/or services provided. I hope the management team at Joe Cool recognizes what a valuable employee they have. If he were under my employ, a raise would be in order!

Joey took the time to really explain everything in full detail and educated my husband and I on the full process. He was very professional and extremely knowledgeable. The installation manager was very attentive to his crew and the crew did such a fantastic job! It was a great experience. The whole entire team was fabulous!! I highly recommend this company!! They exceeded our expectations!!!

I never write bad reviews or say anything negative about anyone, but my experience was so bad that I would be doing everyone a disservice if I didn’t mention it. I had a very minor leak in a valve under my sink. The rep came out and was very nice but said it would be $500 to replace the valve. As someone in the real estate profession I know that price is grossly above market and the fact that they charge $90 to come out and give a ridiculous quote doesn’t feel right. I would only call this company if you like wasting money or really enjoy overpaying

Javier with Joe Cool was extremely helpful, professional, and kind. He was thorough and took the time to explain what was going on with my AC. I appreciate the time he spent working on my unit to get it back up and running again.