Pacific Plumbing & Drain Services

Nick from Pacific Plumbing and Drain was fantastic!!! He was extremely professional, and took the time to explain everything to us in perfect detail. He discussed our options and helped us devise a plan to move forward. We felt well informed and educated in the process. And he had a kind and pleasant demeanor to boot. We asked for his card and will definitely be reaching out again to complete the repair to our water heater... and any other future plumbing needs. Thank you!!!

Brian Baker has great customer service and was very efficient and on time. Thank you for also being kind to my daughter. The sink looks great and we are grateful! Donald Matson was so kind and really knows his craft also patient and keeps it real. Very efficient at the job and thorough. Thank you so much! Definitely recommend this company!

This was a great experience. The company was transparent about pricing, got me right into their schedule, and got my plumbing issue fixed the same day as my consultation. Special shout out to David for his professionalism and consideration. He showed up on time, was able to explain complicated terms to me in ways I could understand, and left the area he worked in better than he found it. I will absolutely use this company for any plumbing needs in the future.

Called about 1pm on Black Friday due to a sink I couldn't use following and declogging attempt resulting in a broken dishwasher hose I couldn't fix. CJ arrived at about 3:20 and took about an hour to get everything fixed. He was personable and made the fixes pretty easily. No complaints whatsoever.

Recently moved to the area and in need of a good plumber -- and we found one! Easy scheduling. David came out and did a fantastic job installing new faucets in our kitchen. Clearly explained the work to be done and the costs. Was on time, professional, and very personable. Will be using again very soon for other projects!

Easy, next-day scheduling! On time arrival! Great communication! Friendly and knowledgeable plumber! He replaced a broken garbage disposal, cleared the slow drain, and advised on adding a shut off valve (vs only at the street) which, based on this experience, I’d definitely have them back to do. Update: had them back to add a main shut off in the garage. They were fantastic once again - on time, informative, professional. Highly recommend.

I would have given a 4 but they stopped communicating with me completely after they were paid. During the project, they were very communicative and did what they said they would. When we received the final receipt, we saw we were charged for a new toilet and that never happened. I called the office to get it resolved and a week later, I have heard nothing from them. I also was concerned with the people they contract out to. One guy didn’t know how to handle laying cement in a lived in home. The guy that did know how was not professional and had young teenagers doing a lot of the work while he sat in his truck talking on the phone. Overall, I think they are great for basic jobs but they seemed new to handling a larger job like the one we had. I’d try them again but for something smaller.