All Utah Plumbing, Heating & Air

BLUF: Don’t hire these people—they’re the most incompetent, thieving "HVAC company" I've ever dealt with. Full Story: Our fairly new furnace kept shutting off overnight, leaving us freezing. Before heading out of town, I called the first company I found on Google—THESE GUYS—since I couldn't remember our original installer. They arrived promptly and seemed nice. They "claimed" to have cleaned the sensor but didn’t. How do I know? The problem wasn’t fixed. When I finally found my original HVAC guy, he checked the sensor and said if they cleaned it at all, they did a lousy job. Worse, they didn’t even check the FURNACE FILTER which was filthy and the likely culprit—all while charging me over $100. While they were here, they quoted $1,200 for unnecessary work on my water heater, including cycling it (not needed), adding valves (also not needed), and cleaning sensors. They also wanted $50 PER BOLT to trim toilet bolts so the caps would stay on. In the end, I only had them "clean" the furnace sensor—poorly—and they still charged me over $100. Then they slapped their stickers all over my furnace and water heater. They also left behind a broken screwdriver attachment and a pair of needle-nose pliers. You know how you usually ignore those stickers? Not this time. I took the time to remove them—because that pile of trash is exactly what their work is worth.

Perez and Walter were amazing! They came same day to fix a broken sprinkler valve and made sure to educate on proper care and maintenance. Will definitely use them for future needs!

I had a great experience with this company, specifically John. They were fast to arrive and provided me with great service. What I really appreciated is that John took the time to educate me about what was going on with my A/C system. Then he proceeded to give me the options of what he could do and gave me a pro/cons for all. I also appreciated that when I explained our specific housing situation he was able to tailor his recommendations. This company gave quality and costumer-specific service. Much appreciated and plan to use them for any similar needs in the future.

The pilot on my water heater went out. I tried troubleshooting myself to no avail until I decided to call someone. I called another company first and they told me the first available appointment was next day. Called All Utah Plumbing, Heating & Air and they told me they would come to my house shortly after finishing another work they were doing. They came to my house within an hour and got my water heater working almost instantly. Turns out it was an easy fix, but they explained the possible cause and gave me recommendations on what to do if it happens again. They also inspected my water softener and gave me tips to keep it working properly and prevent doing damage to my water heater and pipelines down the road. They were very knowledgeable, courteous, and I would definitely recommend them!

I am extremely please with All Utah Plumbing Heating, especially their worker Walter. Yesterday we had a water heater emergency. We found water all over the floor and thought our water heater broke again. We were upset! We thought, "How could this happen? We just got a new one 3 and 1/2 years ago." I called the number (conveniently left on the water heater) and got a hold of someone 20 minutes before the work day was done. They took my info, including the serial number of the water heater. The representative was quite useful and said they’d do research and contact the water heater company who made the product (AO Smith proline). I certainly felt supported. The next day at 8:49 am I received a call, saying an agent was coming out to the house. Walter came. He was friendly and courteous. He inspected the product and gave us his professional opinion and awareness. The problem was fixed immediately (a release valve had been triggered, nothing more). He pointed out all the factors of our water hearing and soft water system and suggested we always use salt pellets as they supported all of the water systems of the entire house. Needless to say, by the time he was done we felt greatly released, supported, and felt like a life long professional friend had been made. Side note: I was also impressed that it was an Utah company and not some national Walmart corporation that was seeking to take over the world. I also asked if I could leave a review for Walter and the company. He didn’t ask me! I wanted to do something to show my gratitude for the fine service I received. Thanks all of your from All Utah Pumbing, Heating, etc. you made our day!!

I’m really happy with All Utah Plumbing, Heating & Air. The technician came to my house so quickly, right after I called the company. They were knowledgeable and ready to help right away. It’s the best customer service I have ever experienced. I highly recommend them to anyone looking for quick and efficient problem-solving. There were no extra fees, just fast and professional service, and everything they fixed works perfectly. I’m so grateful for my two technicians, Coy and Walt. They did the best job. Thank you. I will use them again!

John provided excellent service to clean an exhaust fan and get it in working order again. He also tuned up my furnace for a reasonable cost. He did quick and thorough work and was very personable. Highly recommend.