Custom Roofing Consulting and Construction - Albuquerque, NM

A friend referred us to Richard Govea at Custom Roofing Consulting and Construction after they did an excellent job on her roof, and I’m so glad she did. My roof was complicated, and I honestly didn’t know where to start, but Richard took all the stress off my shoulders. He called in my insurance claim, was there for the inspection, and worked closely with Robert Sr. to make sure everything was handled the right way. They also replaced my gutters. All of the services were done on time, and the quality of the work was outstanding. Throughout the entire process, they kept me informed and made me feel truly taken care of. I couldn’t have asked for better service. Absolutely a 5-star experience.

Awesome service, NnM customs communicated through out the process. Ins tried getting out cheap but NM customs took care of everything and my hole roof was replaced. Excellent work with good product made the what could be a taxing experience go easy. Thank you NM Customs

If there were more then 5 stars to give I would give them, from the start Robert Jr. was very professional he made everything very easy so we were able to get our entire roof replaced. Robert was great with communication and follow ups. The team he sent to my home was supervised by Robert Sr. Who made sure the entire process ran smoothly. They started early and finished early cleaned EVERYTHING up and made my home look amazing! I’m so thankful Robert and his team are so amazing!!! I highly recommend this company if you are looking to get your roof repaired or replaced. Thank you Robert!!!

Outstanding Craftsmanship and Professional Service! We recently hired Custom Roofing for a full roof replacement, and the entire experience exceeded our expectations from start to finish. The team was incredibly professional, punctual, and transparent throughout the process. They took the time to explain all of our options, answered every question we had, and made sure we felt confident in our choices. The craftsmanship was top-notch — our new roof looks fantastic and has completely transformed the curb appeal of our home. They used high-quality materials, stuck to the timeline, and left the job site spotless. It’s clear they take pride in their work and genuinely care about their customers. If you're looking for reliable, skilled, and trustworthy roofers, Custom Roofing should be your first call. Highly recommend!

Robert and the team at Custom Construction Solutions are New Mexico’s Preferred Roofing Company! They are quick to respond to roof inspections, and they are always finding solutions that exceed the needs of their clients. Custom specializes in all things roofing, from routine maintenance to hail damage to new roofs, any type. Not to mention they pride themselves on quality craftsmanship, and look for ways to help you save money by exercising all insurance options. In addition, Custom does a lot for the community; they host many events including their annual block parties, which always bring lots of people and vendors together. Have a roofing problem? Custom Construction has the Solutions!

Customer service was great until it wasn't. Got my roof done on a Friday, noticed Saturday that my A/C was not working. Waited patiently until Monday to call. Customer service still very pleasant and sent the contractors out on a Tuesday. When contractors were unable to fix under "warrenty" is when Customer service went bad. It became a battle of who was at fault. My theory, it was working...absolutely NO issue before it was detached then bam...unfixable according to A/C contractors. Then finger pointing started and it was allegedly my fault because I had an old unit and didn't go on my roof twice a year to maintain....ummmm....again, working just fine before, not working after. Ultimately, the company did make it right and after 3 attempts the contractors finally fixed my a/c. What prompted this 1 star review is the lack of compassion and human empathy Katie had during this ordeal. Having this stress and heat in July with 2 young children she was more focused on proving that the company was not liable than showing any compassion. Its sad to say that I don't even look at my roof with any sort of appreciation, I just look at it and remember all the stress I was put through for that long month of july with no a/c.

I couldn’t be happier with my new roof! Ryland Benally worked with my insurance company, and finally got it covered. I had filed two claims prior to this one, which were denied. I would have given up, but he didn’t! He works hard for his customers, and so does his crew! They were all courteous, respectful of me, and my home, and got the job done beautifully, in one day! I can’t imagine there is a better bunch of people to work with in all of New Mexico!