Abello's Roofing

I have had Abellos replace my roof twice now due to hail damage. They are very professional and experienced. . They also worked with me to make the experience traversing through the Insurance claim easier for me as well. I want to give a special shout out to Josh who came out again to install a new furnace cap so I could use my furnace before the roof was completed. I have in fact recommended them to others.

I was very impressed by the roofing job that Abello's Roofing did. The team of roofers were professional, courteous, and they did their job very well. My only complaint is that while we contracted Abello's for a roof, new gutters and one new screen, the screen was not installed properly, and still isn't. When I repeatedly contacted Phil about it, he assured me that it would be taken care of. The roof was done at the end of August. It is now the middle of November and I still have a new screen that has not been installed properly.

Abello's Roofing was amazing to work with, especially Lucy, Tom and the man Tim himself. They were extremely professional and friendly and went above and beyond to provide me with service. Tim was even willing to cut into his vacation time to provide me with an estimate on my roof because he knew I was on a time crunch!! That is the type of customer service that every business should strive to achieve. I highly recommend Abello's and will not go with any other company with any future roofing projects.

I have a leak that appears once or twice a year that I've been struggling to find and fix. Tom from Abello's came out and did a thorough inspection and identified the cause as probably being a faulty gable vent. We scheduled a appointment with one of their techs for the following week. Their tech, Brian, came out as scheduled and was professional and efficient. The issue was addressed with the original estimate. Overall I was very impressed and happy with the service I received. My past experience with roofers has not been great, but it was refreshing to have such a positive experience from Abello's Roofing. I plan to use them for my future roofing needs.

Happy with the customer experience working with Abello's Roofing. They were recommended by our insurance agent and proved trustworthy in replacing our roof due to hail damage. Tim gave us an upgrade to hail resistant shingles, which was nice. The subcontractor they used did not magnet sweep our driveway and I found numerous nails lying around, one of which probably resulted in a flat tire for one of my cars. Other than that, we were pleased with the job that was performed.

Worst contracting experience to date. In my experience, they were only out for the dollar and couldn't care less about the roof on my home or me as the customer. Once I signed with them after huge hail storms, they did not tarp my roof or do anything to mitigate further damage. When my family and I got fed up with that (due to more storms and relating the water leaks multiple times to them and nothing being done) I requested to be let out of the contract. But of course, Id have to pay them 20% off the overall amount to do that, so I was STUCK. At that pint they finally covered my roof. My roof was finally put on and the sub-contracted company (hired by them) did my gutters. Since then (a month later), no one has checked to ensure the gutters were done right, contacted me to speak about my roof still needing to be inspected by the city, nor about the final invoice and payment. Rather, they decided they only had time to contact my insurance company for the check when they knew I was paying them directly. Not at all concerned about my satisfaction or the quality of work done or not done on my home, they were only concerned with getting their money. I highly discourage anyone from using them. UPDATE Abello's has had multiple people call my husband due to my review in hopes I would remove it. As recent as yesterday (Oct 7), a woman called and spoke to him about MY review. Mind you, my husband was away on business during all of this roofing issue and still is. Abello's has my number, and still has not called me directly, nor have they offered any resolution to the issue except the helpful suggestion that I should remove this review of my terrible experience. This further validates my suspicions and personal opinion that they do not care about the customer. If you don't like bad reviews, I would highly suggest better customer service and improved customer dissatisfaction resolution measures.

Abello's had installed a new roof for us this past November and when we had the massive hail storm on the 12th of June that caused major damage to all roofs in my neighborhood, we immediately wanted Abello's to do the job. They did another remarkable job again and our neighbors across the street asked us for Abello's number so they can fix their roof. Abello's is a top-notch company that believes the customer is the most important part of the job. I definitely recommend when it comes to having your roof repaired to call on Abello's.