Arrow Roofing and Siding

DO NOT USE THIS COMPANY!!!!! The workers were rude and did a terrible job. They were rude, disrespectful. Damaged all my window trim they destroyed while redoing my siding. Left tons of trash in my yard including nails which I had a flat tire. What a disaster. This job was completed three or four years ago. The reason I now am submitting a review as I just learned that my new soffits that were done are ruined because they jacked up the flashing on my roof. So, I'm super disgusted with this company and I urge you not do business with this company. You will regret every moment of your decision.

Excellent pricing, fast service, and good communication. Marc was quick to quote and to respond to emails. Abner and crew did excellent work, were professional and did a good job cleaning up after. I had 7 different bids and Arrow was the third cheapest option. The cheapest 2 actually wanted to perform repairs or partial replacements but Arrow was the cheapest full replacement. I'm very happy with my decision.

Do not hire these people! I employed Arrow to do a flat roof repair over a back porch and later, to install new gutters and vented soffit front and rear at a small rental property. They installed the roof OK but put a new drip edge directly over the old, resulting in more water coming down my facia then into the gutters. They also had to install the gutters twice because they didn’t use a level the first time, resulting in water running the wrong way. On the front of the property, they were supposed to remove remnants of a flat roof that was torn off and install a course of new shingles and drip edge. They didn’t and the subs installed the gutter right over the old rubber. See photos. Nice work eh? Very professional. On the soffit instal, they ran out of material half way through and didn’t come back to compete the job for 5 weeks! When they did finally do the work they used panels with a different texture, making a bizarre appearance from the street. When I asked them to make all this right, they proceeded to "gas light" me about when it would happen. Always " We're waiting for material." or "Your on the schedule." but never actually showing up. This project started in May and now we're into November. 6 months! Most places could build an entire house quicker then that. Last, this company has had it’s accreditation with the Better Business Bureau revoked. Their BBB rating is F (For some reason they have a 4.1 star average on Google though, which is one of the reasons I hired them. Lesson learned.)

I'm a contractor myself and we had a great experience with Arrow. I had actually signed a contract with another company but wanted a few more bids. Marc Schmauch was our salesman and I have to say we were very impressed with his knowledge and professionalism We immediately canceled the contract with the previous company and signed with Arrow We had a full roof replacement and new vinyl siding installed. The workmanship was excellent. We would rate them higher if possible. Absolutely the company I will be recommending to EVERYONE Thank you Marc and both your crews

We had our roof done by Arrow 2 weeks ago. The crew we had were done in 10 hours and it looks great. Marc Schmauch was great to work with from the estimate to dealing with our insurance company to completion. I have and would recommend Arrow and Marc to anyone who is looking to get their roof done.

Arrow Roofing was next door writing an estimate when I requested he inspect my roof. I had been told by other contractors, my 4 year old roof had serious issues potentially leading to leaks. Their project manager Sean Watson performed a courtesy inspection dispelling what all of the other contractors said. He assured me I was good for far greater than 10+ years of trouble free service on my roof. When I do have to replace my roof Arrow has earned my respect and confidence for my next roof. They work with all insurance companies making it fast and easy to ensure me I'm in good hands until my new roof has been properly installed by professionals!! Give them a call to see for yourself what your next roofing contractor offers!!

Arrow just replaced our roof and I was SO HAPPY with their customer service and our new roof! We had a serious problem that honestly wasn't their fault during the installation but they immediately stepped up and took care of it. I have dealt with some direputable and/or huge national roofing companies before but Arrow Roofing earned my trust. Our project manager was Hunter Shields - highly recommend.