BHC Roofing and Siding
📍 Roofing services in Louisville
BHC Roofing and Siding is a reputable Louisville-based company specializing in roofing and siding solutions for homeowners. They offer comprehensive services, including handling insurance claims and managing the entire replacement process. Known for their responsiveness and commitment to clear communication, BHC strives to make navigating the often-complex roofing project as seamless as possible.
While unforeseen challenges can occasionally arise during installation, BHC demonstrates a strong dedication to resolving issues promptly. Their focus on corrective action, along with attentive project management, and respectful customer service, positions them as a reliable choice for your home improvement needs.
Information about roofing services - BHC Roofing and Siding
From the business
- Identifies as veteran-owned
Accessibility
- Wheelchair-accessible car park
BHC Roofing and Siding is in position 21 out of 63 in roofing services in Louisville
Customer Reviews
BHC Roofing and Siding has a rating of 4.9 out of 5 based on over 74 reviews on Google
Roof/Back Gutters BHC worked with us and our insurance company for over a year. I am breaking down my ratings on sections of experience. We had a hail/wind storm in April 2024. I believe they were recommended on the Nextdoor app. The owner answered right away and got us set up for an inspection with Keith. 5 stars for customer service and getting our claim started. BHC took over all communication w/ insurance carrier. Keith kept in touch to let us know what was happening and moving. He is very respectful, does not make you feel like an idiot and shows you what he is doing every step of the way. 3 maybe 3.5 stars for roof replacement. Our roof was put on 6/2. I believe our insurance company settled in April or May of 2025. Installation had been delayed due to their schedule being backlogged because of all the snow and rain we had prior. I had no issue with the timing of the replacement. Totally fine with that. Once the install was done, we did receive some damage - Our Japanese maple got broken, our lavender plants were smashed, we found a random brick on the ground, we are not sure where it came from on the house, and one of our solar lights was damaged. They said they did not have measurements to build a protection unit over our plants. I was sad about that because it's been over a year since we started the project. I think they could have measured or delayed us a bit longer to get the items they needed. I know they were pressed for time. I believe they planned on our roof being a two day project, but it ended up being 3. The roof was bigger/steeper than they thought. I know they had to move fast to keep moving to the next project, which is understandable. As far as the install went, the shingles on the edge of the roof were curved up. There were one or two shingles pushed up that I was worried about getting ripped up if we had a wind storm come through. The flashing caulking job was not the best, and I was worried about wind driven rain getting into any of the openings on the flashing. I addressed all these concerns with the project manager, Tyler and he did have the crew leader come back out. He and a couple of his crew fixed the curved shingles, re-caulked the flashing, and nailed down any shingles that popped up. That was great. We appreciated the quick fixes. Then the gutters were put on the back of the house, I am not sure what happened back here, but after they were installed a shingle was sticking up on the end of the roof. Then we got a lot of rain in July and got a ceiling leak. I reached back out to Tyler. He sent his crew leader back over, he fixed the shingle sticking up on the back of the roof, and noticed that one of our box vents were not caulked properly and fixed that. A week later they sent an interior crew over to paint the ceiling that had a water stain. Overall, there were installation problems, but they fixed them as soon as they could. I don’t think they can fix my Japanese maple, but it is still sad to walk out and see it empty in one area. As of today 8/12, Keith is still working with my insurance to obtain the last bit of money they owe, but all else is good. I do NOT feel that BHC is a bad roofing company, at all. It has been a good experience working with them. They respond to my requests right away and they have always treated me with respect. I would still recommend them to anyone, as every company makes mistakes, but what matters is how they handle them & BHC responds quickly and fixes the issues ASAP.
BHC Roofing, worked so very hard to convince my insurance company that there truly was wind and hail damage. I now have a beautiful new roof thanks to BHC. Everyone was so nice and easy to work with. They did a great job! I highly recommend BHC Roofing.
We got our roof replaced my this company and let me tell you. Keith has been with us every step of the way dealing with insurance problems. They dealt with it all. And was always there to answer any questions that we may have had. Plus our roof looks so good they did amazing work.
Fabulous company! I had holes in my roof from fallen branches. Spent a year with another company trying to get insurance to approve a full roof. I had given up until two BHC sales guys appeared angelicly at my door(probably because my roof was obviously damaged) to ask if I needed help with it. Fast forward a few months later...I have a brand new roof on both my house and garage, and no more holes to worry about! They were able to work with my insurance and get an old roof claim approved quickly, versus the original roof company that was not able to! They were able to show that my garage roof was damaged too. On the labor side- the house+garage roofs were completed in less than eight hours! They were organized and cleaned up nicely. It is beautiful and should hold up nicely. 5/5 stars. I appreciate them more than words can express! ❤️
I was thoroughly impressed with BHC Roofing's professionalism. They were instrumental in our fight against the insurance company, which had initially resisted paying for the storm damage. Their deep knowledge of the claims process and how to handle the insurance company was a decisive factor in our favor. The quality of the roof is outstanding, and the crew completed the entire project in a single day. All of the staff members I spoke with were not only professional but also patient, taking the time to walk me through each step of the process. I will be a repeat customer and confidently recommend BHC Roofing to anyone in need of their services.
BHC Roofing was amazing from start to finish. They took care of all questions and issues I had with my insurance company, and fought with them to see my claim through to completion. I will never use another roofing company, and I was thrilled to also learn they do general contracting, as well as roofing. 5 stars and beyond, they are by far the best company I’ve ever done business with.
BHC did an excellent job reroofing my house. The were great and very professional. I am so glad that I had BHC on my side. If you need a roof done BHC Roofing and Siding are an excellent choice. Thank You for a job well done.
Information about BHC Roofing and Siding
Address
BHC Roofing and Siding is located at 1902 Campus Pl Suite 6, Louisville, KY 40299, United States
Phone
The phone number of BHC Roofing and Siding is +1 502-755-7204
Website
The website of BHC Roofing and Siding is: bhcontractingky.com
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
