Allstate Roofing
📍 Roofing services in Rancho Cordova
Allstate Roofing, located in Rancho Cordova, provides roofing services for residential and commercial properties. They offer a range of solutions, including repairs, replacements, and new installations. Customers often appreciate the initial responsiveness, and the provision of estimates is a core part of their process.
However, experiences can vary, with some encountering challenges regarding scheduling and communication. A consistent process for appointment confirmation and adherence to estimated timelines would greatly enhance the overall customer experience. They are known to serve rural areas as well.
Information about roofing services - Allstate Roofing
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Allstate Roofing is in position 5 out of 5 in roofing services in Rancho Cordova
Customer Reviews
Allstate Roofing has a rating of 3.6 out of 5 based on over 20 reviews on Google
Don’t waste your time or money with this company. Find a quality roofing company that will actually show up. I was referred to AllState Roofing by a very reputable company. I called and requested someone come out and provide and estimate for a leaking roof. The person on the phone attempted to put me off for two days. I then advised that my situation could not wait for two days and was told that someone would be at my residence within the hour. Three hours later I call the company and was advised that my appointment was rescheduled. The problem with that was no one bothered to advise me of the change. Two days later, I contact the company regarding the rescheduled appointment. The guy who answered the phone told me the office must not have called me to tell me my appointment was rescheduled for Monday. Now I am expected to wait an additional two days just for someone to come look at the problem. Extremely unprofessional and obviously extremely unorganized. I would not trust this company to complete any work at my residence.
I've heard these folks can do a good job but I scheduled an appointment to get an estimate and they never showed up. I called and the receptionist advised that the owner decided the residence was too far for them to drive. While I understand such business decisions, it seems the company would have been considerate enough to call and let me know instead of me waiting for someone to show up. The girl said she sent an e-mail the morning of the appplointment but I never received it. I found this entire response a very poor way to conduct business I suppose this is the norm for companies when business is good.
I'm writing this review based on comments regarding punctuality. I called the office a couple of hours before they closed. I was told they had an appointment available the following morning. We live in a rural area and the gentleman showed up within the one hour time frame we were given. We received the estimate that afternoon. The gentleman who came out was very nice and professional, as was the lady who I initially spoke to.
A HUGE thank you to Allstate Roofing for helping us get through this process with ease! 3 days to take off and put on my new roof. the staff was great well mannered men who answered my silly questions and kept me informed on how things were going. i would recommend Allstate Roofing to anyone and everyone. Thanks again
Two years ago Allstate Roofing in Rancho Cordova, Ca. gave an estimate of $14,500 for 4600 sq ft of new roof for an insurance claim for wind damage, I was told the job was complete and I paid $14,500. Last fall during a torrential rain storm the area was leaking and I found out that they only did an 800 sq ft temporary patch and screwed down the rest of the roof. The screws are now leaking. The owner moved to Texas and said he would not refund my money.but would check out what can be done.He came to California according to the other roofers and cleaned out the computers and closed the office. He now operates Allstate Roofing, Construction and Land Clearing, LLC in Franklin, TX. Do not use this company.
We highly recommend Allstate Roofing. We needed some warranty work done for a flat top roof on a property we manage, and they provided extensive photos of the repairs and their staff was professional and responded quickly. Will definitely use their services again!
Had roof damage from tree after storm. Called them multiple times and spoke to owner. He said they would come our on Friday. Waited all day and they never showed. Called again and spoke to owner. He assured me that he personally would be out on Monday morning. Waited all day but no show. Now he is not returning calls. Very unprofessional. Take your business elsewhere
Information about Allstate Roofing
Address
Allstate Roofing is located at 11353 Sunrise Gold Cir Ste B, Rancho Cordova, CA 95742, United States
Phone
The phone number of Allstate Roofing is +1 916-900-8134
Website
The website of Allstate Roofing is: roofingcompaniesca.com
