Roto-Rooter Plumbing & Water Cleanup

I had a backed-up sewer line. I called roto-rooter this morning and got a very pleasant, efficient, person on the phone. The van was here within an hour and a half. After a quick chat with Giovanni, it was determined to use a camera to inspect the line and then use the water jet to clean the pipe out.  Sure enough, there were root balls in several places. Working with the camera and the water jet back and forth Giovanni was able to get all those roots cut out. Giovanni was great, he took the time to show me exactly what he was doing and explained it all very well, and he's a nice guy. Excellent work all around.

Gio from Roto-Rooter arrived right on time — actually, even a little early, which I really appreciated. From the moment he showed up, he was professional, courteous, and easy to talk to. He took the time to ask detailed questions to better understand the problem and made sure I was informed about everything he was doing. Throughout the process, Gio explained each step clearly and patiently, so I always knew what was going on and why. It was clear he was very knowledgeable and experienced, especially when it came to diagnosing and addressing septic issues. His thoroughness and attention to detail gave me a lot of confidence in the work being done. Overall, Gio provided excellent service and made what could have been a stressful situation much easier to handle.

We had the main drain clogged on Thanksgiving day. Root-rooter sent Gio who was at our house in less than 30 mins and unclogged it in another 5. Very professional and reliable service - this is the third time we are using them and the job is always done quickly and professionally. Highly recommended!

I called Roto-Rooter for the annual cleaning of my side sewer line. Giovanni arrived exactly on time and set up his equipment. Within 10 minutes he was at work cleaning the line. He jetted the line and used his camera to make sure it was all clear. Gio was friendly, efficient, and very skilled. This is an older home and sewer line, and we discussed other options to seal and secure the line from roots. I was very impressed and found the service and care to be excellent. Highly recommended!

Thank you technician Gio for your excellent service. Roots were removed from the sewer line with the drain snake. After using the sewer line camera we could see the spots where debris could be removed from the pipe wall using the high pressure water stream. Gio than used the sewer line camera to view the results of the pressure cleaning which were positive. Thanks again for the quick response and positive results.

Roto-rooters was very quick to respond to our water leak and got to our house within an hour of the call. Gio was very kind and informative. He was very helpful and fast with diagnosing our problem. He made sure we understood what was going on and did the best he could to help us out, being new homeowners. Definitely recommend contacting them for any home plumbing needs!

We’ve had an ongoing clogged sewer line issue. Gio was on-time and knowledgeable. He took the time to explain different methods and I chose the cheaper one that partially cleared the line but didn’t get the job done correctly. He showed me again with the camera and again offered to jet it like he recommended in the first place. I accepted and the line was completely clear. All this during steady rain. I appreciate his perseverance to continue to show me the whole problem so I could make an educated decision.