SERVPRO of Apache Junction, San Tan Valley North

great experience so far! Like a lot of people in the area the last two rain storms blessed us with lots of water - unfortunately some found it's way inside the house... Dustin came out to take a look the next day and we're currently working through the details. ServPro came highly recommended by a coworker and I cannot agree more! Great people, understanding and very respectful of our home and time.

I had called Serv Pro about mold testing. They do not do the test, but will do the restoration if mold is found. We had a mold testing company come. The air was good, but some dry mold was found under the laundry room sink. Not sure for how long, but we wanted it removed. I called Serv Pro, and they were able to come the next day. They were great from start to finish. Dustin, Robert, and Paul were always on time while keeping me updated on what was going on. The great thing about Serv Pro of AJ is that they put everything back together. They had to remove the cabinet and sink, so they took off the doors and rebuilt the inside of the cabinet, installed new baseboards, drywall, texture, and even painted the 3 walls that were affected. They also put back my washer, dryer, and even my throw rugs. Most restoration companies just tear out, and you have to find a contractor to rebuild. This process was so easy and convenient. I would definitely use them again if needed. Thank you!

When our new house recently flooded due to plumbing issues it was at the very least overwhelming. But Dustin and Robert came in and made a quick, thorough work of assessing the damage and planning a resolution. They were quick, courteous and professional while planning and explaining next steps. Robert then began the work, answering my many questions along the way, and our home is now dried out and any further damage medicated. I'll continue with work with this group through the repair process and I can easily say that if we ever a need again, I'll certainly call on them. Thanks guys!

The technicians (Rob and Cody) were so friendly, extremely professional, and understanding to our concerns. They explained everything very simply and gave some great advice. We will recommend ServPro to family, friends, and neighbors.

I'm sorry, but they have been the worst! Here are some quotes " we will call you at 830"...it's 10 now and no call. "We will be there at 9am" they show up at 3pm. They might stay for 1 or 2 hours then the cycle begins again... "We will be back to do xyz in the morning"...... and nothing. Didn't coordinate with the people that do the outside, now a lot is torn up, and it's raining..... what the actual hell?!, I will let them finish the inside tear down, but nothing else. Disappointed

Dustin, from Servpro was at our home within an our of speaking with our insurance company. He removed damage and set up four blower/fans and a dehumidifier. He took many before an after pix and addressed our concerns. He came every day, for three days, to monitor dampness. I would recommend Servpro, highly.

Very friendly...knowledgeable and professional. Tenants left the house saturated in cat urine. The smell burned your eyes! They got out! Cleaned the ductwork and everything!! Highly recommend. Don't hesitate to call. You'll be glad you did!