Roto-Rooter Plumbing & Water Cleanup

I had Roto Rooter help with the plumbing jobs in the past, but this time it was even better with Efrain, who is experienced Technician and is very good to work with. He knows his job very well and performed the task in timely manner with utmost Professionalism. I highly recommend him and in the future for any Plumbing needs he’ll be the first one and I’ll call to help fix the problem.

Our technician came the next day at the time requested. He was very thorough and explained everything in great detail. He was able to clear our drain within a few minutes and did everything without making a mess. Highly recommend.

We called because our landlords plumber didn't want to come because "it was raining"... So my wife called Roto-Rooter and right on time ERNESTO showed up. He was polite. He is professional. He snaked the drain and he made it happen so we can wash dishes, wash clothes and wash our cheeks again. It was very quick. Our house works like it did before. Again I appreciate ERNESTO. I feel like every employee from every company should be just like ERNESTO. THAT GUY DESERVES A RAISE!!!! I'd recommend Roto-Rooter to any house or apartment or any dwelling, especially if they show up and they all are like ERNESTO V.

I had a new toilet installed and a new water valve line installed. I tried to do it myself, but everything was stuck and too hard to remove. Efrain came and installed the new toilet and water valve, plus supply line. It was done within just a little more than an hour. To me it was well worth it to have it completed in such a timely manner!!

Drain in the atrium seems clogged but not completely clogged. Water goes down slow, so I thought it might be a good idea to have roto rooter to unclog it. The advertisement on their website said ,$89 I know it won't be this cheap. I thought the most it would cost is about $200. However, when the technician arrived, looked at the drain, he said, the only way to unclog is hydrojettig and it costs $575 an hour. It would take more than an hour to do. I immediately said no. Then he said I can do it now within an hour if you want. I said nope!! He didn't have us to pour the water in or stick a snake down and see if using the snake can unclog it. He literally just looked at the drain and immediately said it needs hydrojettig. I used them before and I thought they were decent. But, after this one, I would NEVER contact them. Plumbing company is everywhere.

He arrived on time, was polite and professional, and explained the parts and work to be performed in great detail. He made me feel comfortable not only with the job itself but also with the price. Overall, very satisfied with the service.

I am giving a rating of 5-stars based on first day's interaction with Joseph, Manny & Andy at Roto-Rooter Plumbing & Water Cleanup. They are very professional and knowledgeable. As you can see from photos taken at my living room for the leak site, they have done a good job to quarantine the corner off for identifying the leak and drying process is currently on-going. I will come back later to put my reviews on the following steps once we get there. So far....Pretty Good. Thumbs Up.