SERVPRO of East and South Dayton / Beavercreek / Fairborn / Huber Heights / Springfield / Xenia / Wilmington

VERY VERY VERY happy with the quality of work that ServPro has done! Firstly, kudos to them for actually answering their emergency line. We called two other places and they went to voicemail. ServPro sent someone out the very next morning to give us a quote (shout out to Tyler) and was able to start treating our water damage ASAP! The demo crew they sent was also amazing. Chris was the lead demo guy and he and his crew were extremely professional and efficient! They handled our furniture with such care and attention to detail while ripping up our floors. They put all of our things on foam risers to allow them to dry, as well as the floor, and that was a huge relief! Can’t thank them enough for that. Chris, specifically, was very kind. This was a nerve-racking experience and I appreciated his patience in answering each of my questions. Overall, the job was a bit bigger than we all anticipated, but they were willing to go the extra mile to get it done and done right. So glad those other companies didn’t answer the phone!!

ServPro was so great about getting a team out asap for the cleanup and assessment of our flooded basement due to a faulty water heater hose.Josh and his crew of w fellas had the furniture moved and the wet carpet and padding cleared out w the air movers running in about 4 hrs. AND on the Friday of Memorial Day weekend! SIMPLY amazing. Josh checked with us regularly via text, phone, and stopped by a few times to check on the drying progress, while keeping us well informed of the next steps in the process. Mark came out on Monday to assess the reconstruction estimate to give to the insurance company. They also took lots of pics to document the damage well. Josh and his crew (Brendan, Steve, and I'm sorry...the 3rd feller's name slipped my mind!) were fantastic, as was Mark. Very friendly, trustworthy, efficient, and fun. Good folks to have around to tackle a stressful situation. Even our cats liked them. 🙂 I appreciate them all so much! Looking forward to the next steps and drawing a happy ending to a unexpected messy situation. 10 stars!! Thanks again so much, fellas!

I am absolutely compelled to share my experience with SERVPRO, as the service I received was truly exceptional and restored my faith in quality customer care. From start to finish, the entire team demonstrated the highest level of professionalism and commitment. Their work was incredibly thorough and meticulously executed. What truly impressed me was their efficiency: they were remarkably quick in their response and execution, yet never compromised on the quality of their service or cleanliness—everything was left immaculate. They were also extremely punctual and showed remarkable flexibility and respect for my time and my property throughout the entire process. I want to extend a personal and profound thank you to Steven, who was directly involved in the work. His dedication, expertise, and respectful demeanor were outstanding and made a significant difference. If you are looking for a company that embodies professionalism, efficiency, and truly excellent customer service, I highly recommend SERVPRO. They are the benchmark for quality in this industry!

Tim, Chris, and Jiya were a great trio. They explained the process and immediately set up equipment to remove moisture from our home. I complained of odor from the aftermath and they went back to shop to grab an air purifier, which helped subside some of the odor. I would definitely recommend Servpro, they are quick with starting the process!

Steven and Justin were WONDERFUL! I did not have any expectations for how this process would go, but they walked me through everything. They were courteous, professional, and extremely friendly. I hope I never have water/leak issues again, but if I do, I know i can trust these guys to look out for our best interests and to get the job done.

We were so glad that we went with Servpro! Josh was friendly, helpful, and efficient after we needed sewage clean-up due to a clog. He answered all of our questions and came back over when we were having an issue. Josh was able to get the job completed far faster than we expected. They were also very fairly priced and beat the price of the other company where we asked for an estimate! Overall we had a great experience for such a crappy problem (pun intended!)

Steven and Justin were incredible and very sympathetic to our situation. They were patient and kind through it all, even when I was having a meltdown. Once we had a plan they didn’t their job in no time flat, agreed to come back and finish when it was better for us, and really took the time to explain the situation of what they found and what they were going to do. Unfortunately the insurance company of the at fault party said they do not cover them and they had to stop in the middle of their services. I would highly recommend this company for any services they provide and if I ever need anything in the future that they provide, I will happily use them again. I hope they take care and I thank them from the bottom of my heart.