SERVPRO of South Mecklenburg County

One of our stores experienced a major flood due to a sprinkler riser pipe rupturing and pouring thousands of gallons of water into our 20,000 sq ft. location. Servpro responded within a couple hours of my request for service. Their response was rapid, well organized, and thorough. This was a huge disaster and Servpro came prepared to help us recover as quickly as possible. The two leads, Caleb Parrish and Jose Arvizu, were outstanding. They provided an action plan at the beginning of each day. At the end of each day, a daily progress report was provided as well. They kept their team on track and, within a week, had the entire store cleaned. This was no small undertaking. The amount of damage was catastrophic and Servpro was there for us. I appreciate their hard work and commitment to getting the store cleaned up as quickly as possible. I will not hesitate to call them with any other disaster recovery needs.

ServPro was a joy to work with. They were always on time for all appointments. They keep all schedules as far as estimates and work. They cleaned everything from carpets to the pulpit at our church, even our upholstered pews. They were thorough and demonstrated the best in customer service. Now our church is so clean and smells so GOOD! Outstanding Job!! Highly recommended!!

Orlando and his crew came out and did an amazing job! They made the carpet look brand new and smell even better with a nice lemon finish. Definitely ask for Orlando if you need/want a very well job done with the carpet in your home/business

I highly recommend cervpro , especially because of people like Jose and Pete from Servpro. Both were incredibly professional, knowledgeable, and genuinely helpful during a stressful time. Jose was outstanding. He was very kind and took the time to explain everything clearly, ensuring we understood the process. He handled the situation with expertise and efficiency, taking care of everything seamlessly. Pete was also a huge asset. He guided us through the entire situation, providing excellent support and reassurance. Thanks to Jose and Pete, the process was much easier than we anticipated. Their expertise and compassionate approach made a difficult situation manageable.

Our service with Daquan Render was excellent. Very friendly, great customer service, efficient and patient. My mother was pleased and so was I, during a difficult time for mother with her home he was able to be a light In the midst of this storm. His efforts and hard work did not go unnoticed. I would recommend servpro if all of the staff is trained and efficient like Daquan. EXCELLENT JOB!!!

If I could give 11/10 stars I would! Ryan and his team went over and beyond! We had a major accident of toxic lawn chemicals that got all over our carpet, and leaving a horrendous smell in our house! Ryan not only made it seamless but he gave me the best advice on how to move forward and his team was able to come as soon as the next day! Not only did the carpets look immaculate the smell was completely gone! THANK GOD! I was traveling for work and made me feel extremely comfortable and taken care of throughout the entire process! I would 100000 percent use him and his team again! Highly recommend great service great price! Thank you team!

I had a water damage emergency in my home and called SERVPRO for help. From the moment they arrived, I was incredibly impressed with their speed and professionalism. They responded to my call in record time, and their team was on-site quickly, ready to tackle the situation. Not only did they act fast, but they were also incredibly considerate of the stress I was under. They took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable with the process. The team worked efficiently to dry my home, and they kept me updated every step of the way. Thanks to SERVPRO, my home was dried out quickly, and I didn’t have to worry about any further damage. I can’t recommend them highly enough for their fast response and thoughtful approach to handling the situation. Great service all around!