SERVPRO of East Central Cincinnati

Jack K and his team did a great job with our water damage in the lower level. He communicated and made sure the work was done. I thank him and his team for prompt service and professionalism.

The ServPro team arrived at our facility at midnight due to a major water break. The team began right away and went out of their way to assist our residents to safety. They worked several weeks to remediate and demo several rooms. The lead manager, Chandler, did a great job in managing the project. Solid communication and kind and compassionate care to staff and residents. We would highly recommend their services. Great Job!

Chandler, Robby and Scott were excellent. They worked very well together, were thorough and completed the job in a timely manner. Highly recommend!!

Servpro has been prompt and professional during the entire process. The crew arrived within 90 minutes of my first call. They reviewed the water damage, thoroughly explained the process and went right to work. Highly recommended.

Robert and his team did a great job! They kept the job site clean and had excellent communication to keep me in the loop on everything.

If I could rate 0 stars I would. Working with them has been a nightmare. They did work on a rental property I own but got authorization for work from the tenant. By the time I received an invoice it was already in collections. Then 6 months after I paid them, they sent me ANOTHER bill because they had two open files, one in my name and one in my tenants. Would NOT recommend working with them!

ServPro’s team - Chandler and his two crew members - all amazing - came on time and got instantly to work deep cleaning and, wearing their hazmat gear, removing blood and urine and disinfecting the studio apartment. They cleaned the bathroom especially carefully and cleaned all the many cabinets inside and out, microwave, fridge, built-in A/C unit, and they bagged and carried out an enormous amount of soiled trash to the dumpster. This is the second time in a year I have contracted ServPro of East Central Cincinnati and have been super pleased with both teams’ (both times led by Chandler) excellent service and reliability. Along with the intrepid Kat, who dealt with the constant changes I had to make with the second contract, they are just remarkable!