SERVPRO of Grand Prairie

Servpro was amazing. The staff was very reactive to my home needs after a small fire. The employees sent were very respectful to my property and courteous to me. They went above and beyond in their service and I am most appreciative for their help. If you ever have a need for this type of service, this is the company you want to help you get things back to normal.

True professionals. They were thorough and met every aspect of the contract fully and with attention to our concerns.

My wife and I received great service from the SERVPRO team that came out during our flooding issue. Oscar Ortiz was amazing! He was extremely knowledgeable and incredibly professional. Oscar was able to let us know what to expect throughout the entire process—from beginning to end—which gave us a good sense of peace during a very stressful time. We knew from the time we met Oscar and his team that we were in good hands. Excellent job SERVPRO! Keep up the good work.

The first team who came to our home was Austin and Robert. Austin was informative, helpful, friendly and engaging. He was also sympathetic to our plight, and quite professional. Robert was quiet, but he was every bit as warm, friendly and polite. Good good people! I would definitely call them again if needed ... as long as they would send Austin and Robert!

ServPro Grand Prairie and Kathy Anderson, serviced several offices when we had a hot water heater burst in the ceiling. They were always on time and called daily to insure we were being serviced to our satisfaction. Thank you for a job well done. We would definitely use them again.

Janice and Jose were absolutely wonderful. When my house flooded they came in and said, "we’ll take care of this" and they did. They worked late into the night setting up dryers and dehumidifiers and they came back every day until it was dry. ServePro also did the restoration and it is fabulous. They always asked if it was okay and could they do anything else for us. A great company to work with.

We had a plumbing issue that came from our upstairs bathroom and flooded our lower level. They were here the same day and everyday after until every inch was dry. They are professional, friendly, informative and reliable. I highly recommend them!