First Restoration America

📍 Water damage restorations in Matthews

First Restoration America

8.1

First Restoration America, located in Matthews, NC, is a respected provider of water damage restoration services. They offer a comprehensive approach, beginning with thorough assessments and continuing through to the complete rebuilding process. Their focus on structural repairs and meticulous attention to detail ensures a durable and aesthetically pleasing outcome.

The team’s expertise extends to handling complex situations, including coordinating with insurance providers and addressing concerns about electrical and plumbing systems. Clients appreciate their commitment to restoring homes to their original condition, with an emphasis on safetyand client communication throughout the often-stressful restoration journey.

Information about water damage restorations - First Restoration America

Service options

  • On-site services

First Restoration America is in position 2 out of 2 in water damage restorations in Matthews

Customer Reviews

★★★★★

First Restoration America has a rating of 4.8 out of 5 based on over 40 reviews on Google

Wei Yu

The unfortunate incident of a fire outbreak in my house, caused by the actions of tenants, led to a series of challenging and daunting tasks. The subsequent restoration process required immense patience, meticulous planning, and the engagement of professionals. While the journey was arduous, the ultimate outcome exceeded expectations, resulting in a restored home that shines with renewed vibrancy and resilience. Embarking on the journey of restoring a fire-damaged house was no small feat. It demanded prompt and diligent action, and I was fortunate to have a First Restoration America guiding me throughout the process. From the initial assessment to the final touches, their expertise and professionalism were commendable. The restoration process commenced with a comprehensive evaluation of the extent of damage caused by the fire. This step was crucial in determining the scope of repairs needed, ensuring that no area was overlooked. The professionals meticulously documented the damages and collaborated with insurance adjusters to streamline the financial aspects of the restoration. Next, the cleanup phase involved removing debris, ash, and soot residue. The team demonstrated exceptional care in salvaging items that were salvageable and disposing of irreparably damaged materials. Their attention to detail in this stage laid the foundation for the subsequent repairs and renovations. The rebuilding phase began once the debris was cleared, and it was time to restore the structure of the house. The restoration experts skillfully repaired walls, ceilings, and floors, ensuring that they matched the original aesthetic. Their craftsmanship was evident in seamlessly blending the old and new elements, leaving no trace of the previous damage. Electrical and plumbing systems were meticulously inspected and replaced where necessary, guaranteeing the safety and functionality of the house. The team worked diligently to restore these vital aspects, ensuring compliance with modern standards while keeping the home's original charm intact. The interior restoration involved repainting walls, installing new fixtures, and replacing damaged appliances and furniture. The professionals took into consideration my preferences and collaborated to create a harmonious design that reflected my personal style. Their attention to detail, coupled with their creative suggestions, transformed the house into a place that felt like home once again. The restoration process following the fire incident in my house was undeniably challenging, emotionally draining, and financially burdensome. However, thanks to the First Restoration America expertise and dedication of the restoration professionals, my house was brought back to life with impressive results. The team's unwavering commitment to excellence, their attention to detail, and their ability to navigate unforeseen obstacles ensured that the restoration surpassed my expectations. While the memory of the fire may linger, the resilience and beauty of my restored home are testaments to the triumph over adversity. I would wholeheartedly recommend the First Restoration America team to anyone facing a similar situation, as their professionalism, expertise, and craftsmanship were invaluable in turning what seemed like a devastating setback into a newfound opportunity for a fresh start.

Wei Yu ☆ 5/5
Michael Smith

Be very cautious!!!! If seems that if he finds himself not making any profit on your job, he may just take your money and walk. He still owes us money that we still trying to get back through legal assistance. We have a judgement but he still doesn't pay. Update!!! Keith...owner of First Restoration America....has reached out to me....immediately after his office relayed my poor review. He insisted that he wants to pay me back and was given my lawyers info to contact and remit payment. The lawyer never heard from him. Our lawyer has sent a letter to him. Still nothing. It has been three more weeks of broken promises from Restoration America. Be Very Cautious of this company!!!!!!!!!

Michael Smith ☆ 1/5
Dan Davoli

I’m thrilled with the work done by First Restoration. The crew was punctual, professional, clean, and the project started and ended when they said it would! The price for my remodel was very competitive, and there were no "surprises" along the way. Within 2 days of the project being completed, I received a call from the owner of the company asking if I needed anything else, and if I was satisfied. I appreciated the personal touch and desire to ensure I was satisfied with their work product. 5 stars!

Dan Davoli ☆ 5/5
dawn thompson

If I need to hire a Mold remediation company this would be the one the young man answered my questions with understanding and compassion when he didn’t have to Thank you so much

dawn thompson ☆ 5/5
Mary Castaneda

We were impressed from the start by how professional and friendly everyone was. They kept us informed throughout every step of our water damage restoration process, which made things much less stressful! If you're looking for an honest company that does great work at a reasonable price then look no further than First Restoration America- these guys will be worth every penny spent on them!!

Mary Castaneda ☆ 5/5
Judy Hudson

Fortified with a sense of humor, First Restoration was able to come into my home during some really tough times. They not only helped me when I needed them most following Hurricane Matthew but were also reliable and honest about their work- completed in timely manner too! Plus they have this great attitude that makes you want them on every project from hereon out... I would highly recommend using these guys if anyone wants an excellent restoration service done right

Judy Hudson ☆ 5/5
Courtney Harris

We have had bad experiences with other restoration companies in the past, but we will never go through another one after our experience with First Restoration America. They took care of all water damage and mold problems for us - making this whole process as easy low stress possible! We highly recommend them too The tone should be Witty

Courtney Harris ☆ 5/5

Information about First Restoration America

Address

First Restoration America is located at 4410 Friendship Dr d, Matthews, NC 28105, United States

Phone

The phone number of First Restoration America is +1 866-831-5291

Website

The website of First Restoration America is: firstrestorationamerica.com

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